Planning Technician Trainee*

San Bernardino County; California; On-site; USD 58,000 - 81,000; Full time

Job summary

San Bernardino County Land Use Services is recruiting for a Planning Technician Trainee to process planning and other development permit applications and provide information to the public.

Duties include direct customer service at the public counter, online platforms, self-service kiosks, over the phone, and through email correspondence, assisting applicants, developers, and the public with application-related inquiries and project processing.

Qualifications

• Six months of full-time equivalent experience in San Bernardino County Land Use Services.
• Six months of experience assisting the public with processing applications or explaining rules and regulations.
• Fifteen semester units (or 23 quarter) in urban/regional planning, urban development, geography or GIS; coursework list required.

Responsibilities

• Provide direct customer service at public counter, online platforms, kiosks, phone and email.
• Perform application intake and verify required documents.
• Maintain accurate records and ensure compliance with regulations.

Skills

Customer service

Organizational skills

Multitasking

Attention to detail

Education

Urban planning coursework (GIS related)

Tools

GIS

Job description

San Bernardino County Land Use Services is recruiting for a Planning Technician Trainee* who process a variety of planning and other development permit applications, and provide information to the public.

Duties may include:

• Provide direct customer service at the public counter, online platforms, self-service kiosks, over the phone, and through email correspondence, assisting applicants, developers, and the public with application-related inquiries and project processing.
• Perform application intake functions, including verifying required documentation, and assisting customers with application submittal requirements.
• Maintain accurate records and ensure compliance with applicable County regulations, policies, and procedures whiles supporting efficient application processing operations.

Trainees work under close supervision while receiving training and acquiring the knowledge and abilities necessary for promotion to Land Use Technician ($57,720 - $81,348 annually).

*Official job title: Land Use Technician Trainee; for more detailed information, refer to the Land Use Technician Trainee job description.

Positions exist in the Planning division. The results eligible list may be used to fill vacancies throughout Land Use Services as they occur. Immediate vacancies exist in the city of San Bernardino and High Desert region.

ABOUT THE DEPARTMENT

San Bernardino County is geographically the largest in the United States covering over 20,105 square miles of land and is the twelfth largest in population. We are currently in the midst of historic change as our leaders have adopted a Countywide Vision that sets an exciting and ambitious course for our future. The Land Use Services Department includes the divisions of Planning (Current Planning and Advance Planning), Building and Safety including Land Development and Code Enforcement including Fire Hazard Abatement. We are a passionate team looking for the right teammate to grow and learn with us as we plan for our County's Vision. Our work is hard but offers the opportunity to become immersed in leading edge planning initiatives. If you are up to the challenge, are deeply committed to community development, and have the skills in planning for valleys, mountains and deserts, consider joining our team and helping us serve a great cause, a great region, and a great county.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU).

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check prior to appointment.

Work Schedule: Candidates must be available to work weekends and holidays, as required.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Employees must be able to work in varied terrains throughout the County, including mountain and desert regions.

Promotion: Land Use Technician Trainees are eligible for promotion to Land Use Technician ($57,720 - $81,348 annually) upon meeting job requirements and receiving a satisfactory work progress report, and must qualify for promotion within 12 months or be terminated.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States.

REQUIREMENT OPTIONS

• REQUIREMENT OPTION 1: Six (6) months of full-time equivalent experience working in San Bernardino County Land Use Services.
• REQUIREMENT OPTION 2: Six (6) months of full-time equivalent experience assisting the public with processing applications or explaining rules and regulations of a public agency, reviewing parcel maps or conducting research related to community development.
• REQUIREMENT OPTION 3: Fifteen (15) semester (or 23 quarter) units of completed college-level coursework from an accredited college or university in urban and regional planning, urban development, geography, geographic information systems (GIS), public administration, environmental studies, or a closely related field. A list of related coursework must be submitted with the application.

Ideal candidates will possess strong customer service and organizational skills, attention to detail, and the ability to multitask effectively. Candidates must also be available to work weekends and holidays, as required, and be able to work in varied terrains throughout the County, including mountain and desert regions.

EXAMINATION PROCEDURE

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points.

For more important details, review the Applicant Information and County Employment Process.