Planner Scheduler / Administrator

JLL; Reno (NV); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Facilities Coordinator in Reno, NV to support the Facilities Manager in delivering comprehensive services for operating and maintaining properties. You will handle customer interactions, budgeting support, procurement, and supplier management while building strong client relationships to advance corporate real estate goals.

Key duties include coordinating maintenance, managing work orders with vendors, and ensuring client satisfaction through effective interface with occupants

Qualifications

• Experience in facilities or property management preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee maintenance and repair services to meet client expectations.
• Interface with occupants; provide site support 8am–5pm and follow escalation rules.
• Support work order management with vendors; monitor KPIs and SLAs.
• Collaborate with account team to implement IFM best practices and innovations.
• Assist in budgeting and long-term client project planning.
• Prepare monthly, quarterly, and annual client reporting.

Skills

Facilities coordination

Customer service

Vendor management

Job description

About the Role

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team to help shape a brighter way forward.

As a Facilities Coordinator at JLL, you’ll play a critical role in supporting the Facilities Manager in delivering comprehensive services to operate and maintain properties including customer/client services, financial management, facility maintenance, procurement, and supplier management while developing strong client relationships with key representatives to support corporate real estate goals and objectives.

This essential position requires you to work collaboratively with the Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction and supporting programs to increase customer satisfaction through effective interface with property occupants.

Responsibilities

• Work with Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction with Facility Management services and supporting customer satisfaction programs
• Interface with property occupants and provide site support M/F - 8am to 5pm while handling and following established escalation procedures and incident reporting protocols
• Support work order management for in-house staff and vendors while meeting or exceeding site KPIs and assisting with monthly SLA monitoring to identify challenges and plan corrective actions
• Demonstrate strong collaboration and teamwork within the account team by driving development and implementation of IFM best practices and innovations
• Assist in development and management of operating and capital budgets while supporting the Facilities Manager in implementation of short and long-term client projects
• Assist in development and implementation of annual management plans while accomplishing key performance indicators identified by the Facilities Manager
• Oversee appropriate monthly, quarterly, and annual reporting for clients while maximizing utilization of suppliers, preferred vendors/contractors, and M/WBE spending levels

Compensation

Estimated compensation for this position: 60,000.00 – 60,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site – Reno, NV

Work Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Opportunity & Accommodations

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.