Planned Maintenance Dispatch Specialist

Leo Facilities Maintenance; River Grove (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Leo Facilities Maintenance seeks a Dispatch Coordinator – Planned Maintenance to schedule, coordinate, and dispatch technicians for preventive services. You will ensure timely completion, inform customers, and support technicians with information and resources.

This office-based role requires 2+ years in dispatching or service coordination, familiarity with HVAC/mechanical maintenance, and strong communication. We offer steady full-time hours in the NW Chicago region.

Qualifications

• Must have strong communication and organizational skills.
• Experience in dispatching, scheduling, or service coordination preferred.
• Proficiency with dispatch software and Microsoft Office.

Responsibilities

• Schedule planned maintenance visits based on agreements and service intervals.
• Optimize technician routes to maximize productivity and minimize travel time.
• Assign work orders according to technician skills and location.
• Maintain accurate documentation in dispatch and CRM systems.

Skills

Communication

Time management

Detail oriented

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Dispatch software

Microsoft Office

Job description

Leo Facilities Maintenance seeks a Dispatch Coordinator – Planned Maintenance to schedule, coordinate, and dispatch technicians for preventive services. You will ensure timely completion, inform customers, and support technicians with information and resources.

This office-based role requires 2+ years in dispatching or service coordination, familiarity with HVAC/mechanical maintenance, and strong communication. We offer steady full-time hours in the NW Chicago region.