PLANETARIUM ASSISTANT

Winnebago County, Wisconsin; Wisconsin; On-site; USD 23,000 - 26,000; Full time

Job summary

Winnebago County, Wisconsin invites applications for a Planetarium Assistant at the Fox Cities Campus. The role acts as a main contact for the public and internal customers and supports events and box office services, including ticket sales and program schedules.

The position is casual, with weekend evening hours (Saturday 5:30pm-11pm) and minimal weekly hours (5-10). Candidates should have a high school diploma and solid customer service and computer skills.

Qualifications

• High school diploma required.
• Ability to handle cash and tickets.
• Excellent verbal and written communication with the public.
• Ability to work weekends and evenings.
• Familiarity with basic office software is a plus.

Responsibilities

• Operate box office for ticket sales, greet customers, and answer the phone.
• Manage equipment related to planetarium shows and programs.
• Provide administrative support to management and assist with promotional materials.

Skills

Customer service

Communication skills

Basic computer skills

Microsoft Office

Education

High school diploma or equivalent

Job description

POSITION TITLE

Planetarium Assistant

LOCATION

Fox Cities Campus

HIRING RANGE

$17.18 - $19.09/Hr.

STATUS

Casual

HOURS PER WEEK

5-10

WORK HOURS

Saturday 5:30pm-11pm

PAY BASIS

Hourly

PURPOSE AND SUMMARY

Acts as a main contact for the public and internal customers. Performs a wide range of support to facilitate events and box office services for the planetarium. Serves as the primary contact regarding ticket sales, general information, and program schedules.

ESSENTIAL FUNCTIONS

• 1.Operates box office, including handling ticket sales, greeting customers, and answering the phone.
• 2.Operates equipment related to displaying various shows and programs.
• 3.Provides administrative support to management staff including maintaining records, drafting documents, and assisting with creating and distributing promotional materials.

ADDITONAL ESSENTIAL DUTIES

• 1.Collects and receipts money for box office. Prepares and deposits funds and reconciles cash box.
• 2.Answers phone, greets consumers, and schedules appointments and events as box office reception. Maintains a calm and organized reception area.
• 3.Provides or is back up to after-hours coverage.
• 4.Performs other related duties as may be assigned.

WORK RELATIONSHIPS

• 1.Reports to Planetarium Supervisor.
• 2.Works regularly with Winnebago County employees and the general public.

REQUIRED EDUCATION, EXPERIENCE, TRAINING AND CERTIFICATION

• 1.High school diploma or equivalent required.

KNOWLEDGE, SKILLS AND ABILITIES

• 1.Ability to work flexible hours including weekends, nights, and holidays.
• 2.Ability to establish and maintain effective working relationships with customers and co-workers. And ensure customers are treated with dignity and respect.
• 3.Ensure that paperwork and other record-keeping requirements are completed efficiently and in a timely manner.
• 4.Possess good communication and written skills.
• 5.Possess basic computer/keyboard skills.
• 6.Ability to effectively address and resolve conflict and to manage stress in a professional manner.
• 7.Ability to assume responsibility and to work well under minimal supervision.
• 8.Ability to meet deadlines and work effectively under time constraints.
• 9.Ability to operate a computer and familiarity with Microsoft Office, Word, Excel and other software.
• 10.Ability to operate equipment necessary for planetarium operations.

PHYSICAL REQUIREMENTS

• 1.Ability to perform most work from a sedentary position, sit for extended periods of time, frequently stand and walk.
• 2.Ability to function in situations encountered in a normal office setting.
• 3.Ability to use standard office equipment including telephone, computer, printer, photocopier, and scanner.