Plan Review Architect for AI-Driven Building Compliance

Ichi Plan, Inc.; Northern (KY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Ichi Plan, Inc. seeks a seasoned professional to own customer success for jurisdictions and third-party plan review firms, driving adoption, outcomes, renewal, and expansion.

You will deploy end-to-end onboarding, configure workflows, and design change management inside organizations resistant to change. You'll teach plan reviewers to work with AI, and build the plan review workflows and templates that customers rely on.

Qualifications

• 5–10+ years of hands-on plan review experience, building and ideally more than one discipline.
• Experience as plans examiner, Chief Building Official, or third-party plan review within a firm, or as architect/engineer/code consultant.

Responsibilities

• Own customer success for jurisdictions and third-party plan review firms, accountable for value, adoption, renewal and expansion.
• Manage end-to-end deployments: onboarding, configuration, workflow design, rollout planning and change management.

Skills

Plan review

Customer success

Training

Cross-functional

Job description

Ichi Plan, Inc. seeks a seasoned professional to own customer success for jurisdictions and third-party plan review firms, driving adoption, outcomes, renewal, and expansion.

You will deploy end-to-end onboarding, configure workflows, and design change management inside organizations resistant to change. You'll teach plan reviewers to work with AI, and build the plan review workflows and templates that customers rely on.