Pizza Store General Manager — Lead, Grow & Deliver Results

Jack's Pizza; Indianapolis (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k

Paid time off

Health insurance

Job summary

Jack's Pizza in Indianapolis is seeking an energetic General Manager to oversee daily store operations, lead a diverse team, and uphold exceptional customer service.

You will manage inventory, schedules, labor costs, and training; recruit and empower staff; and develop local marketing to grow sales while maintaining food safety and quality.

Expect to drive profitability through standard policies, monitor performance, and foster a positive store culture aligned with Jack's values.

Qualifications

• Requires HS diploma or GED and at least 18.
• 1–5 years of management experience.
• Ability to influence others and build relationships.

Responsibilities

• Maintain inventory to manage food cost and provide customers with the quality products they want.
• Establish, maintain and enforce consistently high performance standards and expectations.
• Complete administrative duties including banking, daily and weekly paperwork, checklists, etc.
• Foster an environment where team members are valued and respected.
• Recruit, select, train and supervise quality team members and recommend team members for management.
• Responsible for correcting, disciplining and firing team members.
• Project labor and sales costs.
• Maximize profitability through management tools, policies and systems that enhance productivity and efficiency.
• Develop a rapport with the store's community and build sales through local marketing.
• Implement action plans to achieve operational objectives and follow through to measure desired results.
• Make daily decisions regarding time management.
• Train, guide and lead other team members in company culture, procedures and expectations.
• Responsible for positive store morale and team member retention.
• Resolve customer issues in a timely fashion.
• Must have a good energy and spirit of cooperation regarding company culture, values, policies and procedures.
• Must understand the role each team member plays in building and maintaining customer loyalty.
• Master and perform all store operations; answering the phone, preparing food, engaging with customers, etc.
• Maintain an excellent level of service that ensures treating customers with respect, dignity and courtesy.
• Raise the bar or standard with each action, interaction and hiring decision.
• Monitor timing of calls, production and delivery, with a drive to meet (and beat) customer promise times.
• Maintain food safety by following company guidelines, federal, state and local law, and educating team members.
• Maintain store presentation by meeting and/or exceeding company expectation and federal, state, and local law.
• Understand the need to be detailed in personal appearance and hygiene.

Skills

Leadership

Communication

Inventory management

Staff training

Customer service

Education

High School Diploma or GED

Job description

Jack's Pizza in Indianapolis is seeking an energetic General Manager to oversee daily store operations, lead a diverse team, and uphold exceptional customer service.

You will manage inventory, schedules, labor costs, and training; recruit and empower staff; and develop local marketing to grow sales while maintaining food safety and quality.

Expect to drive profitability through standard policies, monitor performance, and foster a positive store culture aligned with Jack's values.