Pizza Store CSR - Fast-Paced Customer Service Pro

Domino's; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Domino’s Pizza is seeking a Customer Service Representative to support in-store customer interactions, take orders by phone or in person, and help ensure fast, accurate service during peak hours. Prioritizes friendly service, food safety, and teamwork in a fast-paced environment.

You'll gain training and opportunities for growth within the Domino’s team and stores, with a focus on delivering high-quality pizzas and excellent customer experiences each shift.

Qualifications

• Friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools from oven up to 500 degrees or higher
• Sharp edges and moving mechanical parts
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Job description

Domino’s Pizza is seeking a Customer Service Representative to support in-store customer interactions, take orders by phone or in person, and help ensure fast, accurate service during peak hours. Prioritizes friendly service, food safety, and teamwork in a fast-paced environment.

You'll gain training and opportunities for growth within the Domino’s team and stores, with a focus on delivering high-quality pizzas and excellent customer experiences each shift.