Pizza Store CSR: Customer Service Superstar (Evenings)

Domino; Newton (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's is seeking a Customer Service Representative in a store setting to provide friendly, efficient service to customers in person, over the phone, and online. You will assist with orders, answer menu questions, and ensure a positive experience at every touchpoint.

You will handle inquiries, process payments, and maintain a clean store environment while delivering exceptional service and promoting brand promotions.

Qualifications

• Team player with punctual and positive attitude.
• Fun and friendly, comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment.
• Full training with an industry leading brand.
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Verbal communication

Team player

Positive attitude

Job description

Domino's is seeking a Customer Service Representative in a store setting to provide friendly, efficient service to customers in person, over the phone, and online. You will assist with orders, answer menu questions, and ensure a positive experience at every touchpoint.

You will handle inquiries, process payments, and maintain a clean store environment while delivering exceptional service and promoting brand promotions.