Pizza Store CSR: Fast-Paced Service, Discounts & Growth

Domino's Pizza; Ankeny (IA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Pizza discounts

Full training

Career growth opportunities

Job summary

Domino's Pizza is seeking a Customer Service Representative to ensure positive experiences for customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency, assisting with orders, upselling, and resolving issues as needed.

This role emphasizes friendly communication, teamwork, and adaptability in a fast-paced store environment with opportunities for advancement and employee discounts.

Qualifications

• Must be able to communicate verbally with customers and co-workers to process orders.
• Able to work evenings, weekends, and holidays.
• At least 16 years old.
• Excellent communication and interpersonal skills.
• Full training with an industry leading brand.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Punctual

Friendly

Communication skills

Interpersonal skills

Fast-paced

Job description

Domino's Pizza is seeking a Customer Service Representative to ensure positive experiences for customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency, assisting with orders, upselling, and resolving issues as needed.

This role emphasizes friendly communication, teamwork, and adaptability in a fast-paced store environment with opportunities for advancement and employee discounts.