Pizza Shop Guest Experience Specialist

Domino's Pizza; Springfield (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Springfield, IL is seeking a friendly Customer Service Representative to be the face of the restaurant. You will handle phone orders, prepare menu items, and ensure a welcoming, efficient experience for every guest.

This role requires strong communication, cash handling skills, and the ability to multitask in a fast-paced setting. Join a team that values reliability, teamwork, and high standards for service and cleanliness.

Qualifications

• Excellent customer service and a friendly attitude.
• Strong verbal and written communication.
• Proficient in taking phone orders and handling inquiries.
• Basic math skills for cash transactions.
• Ability to multitask in a fast-paced environment.
• Ability to lift up to 25 lbs and stand for extended periods.
• Weekend and holiday availability.
• Team player with a positive attitude.
• Attention to order accuracy and food preparation.
• Basic computer skills for POS systems.

Responsibilities

• Answer incoming phone calls professionally and take orders.
• Prepare pizzas and menu items to standard.
• Process cash and card transactions efficiently.
• Provide exceptional customer service and resolve inquiries.
• Maintain a clean and organized work area.
• Collaborate with team to ensure smooth operations.
• Handle multiple tasks during busy periods.
• Assist with additional duties as assigned by management.

Skills

Customer service

Communication

Phone orders

Math for transactions

Multitasking

Lift 25 lbs

Weekend availability

Team player

Attention to accuracy

Basic computer skills

Tools

POS systems

Job description

Domino's Pizza in Springfield, IL is seeking a friendly Customer Service Representative to be the face of the restaurant. You will handle phone orders, prepare menu items, and ensure a welcoming, efficient experience for every guest.

This role requires strong communication, cash handling skills, and the ability to multitask in a fast-paced setting. Join a team that values reliability, teamwork, and high standards for service and cleanliness.