Pizza Customer Service Specialist

Domino's Pizza; Springfield (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's Pizza in Springfield, IL is seeking a friendly Customer Service Representative to join our team at 2660 South Fifth St. You will handle customer orders, assist in pizza preparation, and process payments with a focus on service excellence.

As a key team member, you will contribute to a positive customer experience, work collaboratively during busy periods, and maintain a clean workspace while complying with policies and safety guidelines.

Qualifications

• Strong communication skills and a professional demeanor.
• Ability to deliver excellent customer service and resolve inquiries.
• Willingness to adapt to a fast-paced environment and busy periods.
• Attention to detail in order accuracy and cash handling.
• Team player with a positive attitude and reliability.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare pizzas according to company standards and customer specifications.
• Process cash and credit card transactions.
• Provide exceptional customer service and address inquiries.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with cleaning tasks as needed.
• Handle and lift items weighing up to 25 lbs.

Skills

Strong communication

Customer service

Attention to detail

Team player

Adaptability

Multitasking

Basic math

Physical stamina

Job description

Domino's Pizza in Springfield, IL is seeking a friendly Customer Service Representative to join our team at 2660 South Fifth St. You will handle customer orders, assist in pizza preparation, and process payments with a focus on service excellence.

As a key team member, you will contribute to a positive customer experience, work collaboratively during busy periods, and maintain a clean workspace while complying with policies and safety guidelines.