Pizza Shop Guest Experience & Prep Associate

Donatos Pizza; West Chester Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Donatos Pizza is seeking enegized team members in Ohio to support daily operations. Responsibilities include greeting customers, handling orders at the drive-up and lobby, performing food prep, stocking, and pizza topping, and maintaining cleanliness throughout the store.

Shifts vary, including mid and closing shifts on weekdays and weekends. The role involves standing, lifting up to 50 lbs, and adhering to food safety guidelines while delivering friendly service and accurate cash handling.

Qualifications

• Must be able to perform the essential functions of this position safely while meeting productivity standards.
• Able to stand and/or walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Occasional bending and twisting.

Responsibilities

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Skills

Customer service

Cash handling

Food prep

Stocking

Cleaning

Food safety

Job description

Donatos Pizza is seeking enegized team members in Ohio to support daily operations. Responsibilities include greeting customers, handling orders at the drive-up and lobby, performing food prep, stocking, and pizza topping, and maintaining cleanliness throughout the store.

Shifts vary, including mid and closing shifts on weekdays and weekends. The role involves standing, lifting up to 50 lbs, and adhering to food safety guidelines while delivering friendly service and accurate cash handling.