Pizza Shop Guest Service & Prep Associate

Donatos Pizza; Bellefontaine (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Donatos Pizza in Bellefontaine, OH is hiring crew members to greet guests, take orders at the drive-thru or front register, prepare salads and subs, top pizzas, stock supplies, and keep the dining area clean. Shifts may vary, including mid shifts, evenings, weekends, and holidays.

You will learn food safety practices, handle cash, balance the register with the manager, and work as part of a fast-paced team focused on friendly service, accuracy, and speed.

Qualifications

• Able to stand and walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Must perform the essential functions safely while meeting productivity standards
• Ability to communicate effectively with customers and team

Responsibilities

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Skills

Customer service

Cash handling

Food prep

Tools

POS system

Job description

Donatos Pizza in Bellefontaine, OH is hiring crew members to greet guests, take orders at the drive-thru or front register, prepare salads and subs, top pizzas, stock supplies, and keep the dining area clean. Shifts may vary, including mid shifts, evenings, weekends, and holidays.

You will learn food safety practices, handle cash, balance the register with the manager, and work as part of a fast-paced team focused on friendly service, accuracy, and speed.