Pizza Shop CSR & Upsell Specialist

SmartRecruiters, Inc.; Tallahassee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Tallahassee seeks a Customer Service Rep to handle orders, assist customers, and support daily store operations. You will maintain a friendly atmosphere, process phone and in-store orders, and ensure high standards of cleanliness and food safety.

The role emphasizes accurate cash handling, upselling, and teamwork in a fast-paced pizza shop environment. Training and opportunities for growth are available across store roles.

Qualifications

• Demonstrates a friendly, positive attitude and great customer service skills.
• Takes orders over the phone and in person.
• Deals with customer concerns and questions.
• Handles cash accurately and processes transactions.
• Upsells products to increase store sales.
• Maintains hygiene and food safety standards.
• Prepares food and handles food preparation tasks.
• Performs general cleaning duties and maintains store cleanliness.
• Communicates clearly with customers and teammates.

Responsibilities

• Operate all store equipment as needed.
• Stock ingredients from delivery area to storage and work areas.
• Prepare products for sale.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility on a daily basis.
• Assist in the store's daily operations and customer service tasks.
• Follow food safety guidelines during all tasks.

Skills

Friendly attitude

Customer service skills

Order taking

Cash handling

Upselling

Hygiene and food safety

Food preparation

General cleaning duties

Verbal/written communication

Job description

Domino's Pizza in Tallahassee seeks a Customer Service Rep to handle orders, assist customers, and support daily store operations. You will maintain a friendly atmosphere, process phone and in-store orders, and ensure high standards of cleanliness and food safety.

The role emphasizes accurate cash handling, upselling, and teamwork in a fast-paced pizza shop environment. Training and opportunities for growth are available across store roles.