Pizza Store CSR: Friendly Orders, Cash Handling & Upsell

Domino's; Holly (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza is looking for a friendly Customer Service Representative to support in-store operations, take orders, handle payments, and ensure customer satisfaction during busy hours. You will work as part of a team, maintain clean work areas, follow safety standards, and help create a positive, fast-paced atmosphere where guests receive hot pizza and friendly service every time.

From greeting customers to upselling and coordinating with kitchen staff, you will contribute to on-time

Qualifications

• Friendly, positive attitude with customer service skills
• Ability to take orders over the phone and in person
• Accurate monetary change handling
• Ability to operate basic equipment and point-of-sale systems

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Enter orders using a computer keyboard or touch screen
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools from oven up to 500 degrees or higher
• Sharp edges and moving mechanical parts
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Skills

Customer service

Cash handling

Food safety

Communication

Teamwork

Detail oriented

Job description

Domino's Pizza is looking for a friendly Customer Service Representative to support in-store operations, take orders, handle payments, and ensure customer satisfaction during busy hours. You will work as part of a team, maintain clean work areas, follow safety standards, and help create a positive, fast-paced atmosphere where guests receive hot pizza and friendly service every time.

From greeting customers to upselling and coordinating with kitchen staff, you will contribute to on-time