Pizza Shop CSR: Customer Service & Upselling

Domino's Pizza; Orlando (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

Domino's in Orlando, Florida is seeking a Customer Service Representative. The role involves taking orders, handling cash, and ensuring excellent customer service. Responsibilities also include food preparation and maintaining cleanliness in the workspace.

Applicants must be 18+ years old and have a friendly personality. Candidates should demonstrate strong communication skills and be able to handle customer concerns effectively. Join our team and help create high-quality pizzas!

Qualifications

• Must be 18+ years old and available for closing shifts.
• Ability to operate restaurant equipment.
• Verbal and written communication skills.

Responsibilities

• Demonstrate friendly customer service skills.
• Take orders over the phone and in person.
• Handle cash and make correct monetary changes.
• Stock ingredients and prepare products.
• Clean the facility and equipment regularly.

Skills

Customer service skills

Ability to communicate verbally

Cash handling

Ability to add, subtract, multiply, divide

Ability to comprehend written instructions

Job description

Customer Service Rep(09459) - 11951 International Dr, Ste C5

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you.

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Domino's CSR Responsibilities Include:
· Demonstrating a friendly, positive attitude and great customer service skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino’s high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties

Those are the basics, but here’s what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily

Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen

We are hiring for closing shifts, 18+ years old

All your information will be kept confidential according to EEO guidelines.

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