Pizza Shift Leader: Elevate Service & Team Success

Pizza Hut; South Hill (VA); On-site; USD 15,000 - 22,000; Full time

Job summary

Pizza Hut in the United States is seeking a Shift Leader to oversee restaurant operations during shifts and drive team performance. You will lead, train, and motivate staff to meet brand standards and deliver a superior guest experience.

responsibilities include inventory management, enforcing service principles, and utilizing Hut-provided tools. A strong communicator with ServSafe certification will thrive in this role.

Qualifications

• ServSafe certification
• MSM courses 4-5
• Proficient at Microsoft Office
• Reliable transportation and computer basics
• Valid Driver's License preferred
• Communicate, give feedback in a positive manner
• National Sex Offender Registry Check
• Motor Vehicle Record checks (MVR)

Responsibilities

• Take ownership and responsibility of restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut, LLC standards.
• Use BLAST to resolve customer complaints and put customer needs first.
• Own and promote positive restaurant culture and employee experience.
• Responsible for inventory and food orders.
• Enforce and follow Pizza Hut service principles.
• Assist RGM with inventory, forecasting, scheduling processes.
• Ensure team members have tools and knowledge for success.
• Deliver high customer satisfaction on all shifts.
• Meet/exceed brand standards and processes on shifts.
• Utilize Pizza Hut provided tools (Hutlink, Learning Zone, Pizzapedia).
• Execute training materials and follow up with team members.
• Delegate and manage team workload while running shifts.
• Compliant with laws and regulations.
• Conduct inventory counts and audits.
• Maintain a safe and clean work environment.
• Brand steward for Pizza Hut.
• Adhere to employee handbook and policies.
• Maintain professional image and ethical conduct.
• Demonstrate core values daily.
• Other duties as assigned.

Skills

ServSafe Certified

MSM courses

Microsoft Office

Positive communication

Driver's license

Computer basics

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in the United States is seeking a Shift Leader to oversee restaurant operations during shifts and drive team performance. You will lead, train, and motivate staff to meet brand standards and deliver a superior guest experience.

responsibilities include inventory management, enforcing service principles, and utilizing Hut-provided tools. A strong communicator with ServSafe certification will thrive in this role.