Pizza Restaurant General Manager: Lead Team & Growth

papajohns; St. Louis (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Papa John's in St. Louis, MO is seeking a Restaurant Shift Manager to lead daily operations, hire and train team members, and ensure top quality and safety standards. This role reports to the General Manager and requires hands-on leadership in a high-volume environment.

You'll recruit staff, conduct onboarding, coach performance, manage shift schedules, and uphold company policies while delivering excellent customer service and driving profits.

Qualifications

• Leads restaurant team to meet quality and safety standards.
• Manages hiring, onboarding, and staff development.

Responsibilities

• Provide quality products by enforcing Papa John's standards.
• Ensure food safety certifications are up to date for all team members.
• Supervise non-exempt team members and delivery drivers.
• In absence of GM, run all restaurant functions to maintain quality and service.
• Recruit, orient, and train staff; coach performance and address issues.
• Achieve sales goals via prompt, friendly customer service and product training.
• Manage shift-level financial controls and cash handling.

Skills

Leadership

Hiring & onboarding

Team management

Communication

Problem solving

Flexibility

Education

High school diploma

Serv-Safe/State Food Service Certification

Tools

POS systems

ATS

Job description

Papa John's in St. Louis, MO is seeking a Restaurant Shift Manager to lead daily operations, hire and train team members, and ensure top quality and safety standards. This role reports to the General Manager and requires hands-on leadership in a high-volume environment.

You'll recruit staff, conduct onboarding, coach performance, manage shift schedules, and uphold company policies while delivering excellent customer service and driving profits.