Pizza Order & Customer Care Specialist

Domino's; Wellington (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Wellington, FL is seeking a friendly team member to take customer orders, answer questions, and assist in pizza preparation. You will use suggestive selling techniques and ensure orders are accurate and delivered on time.

You will help maintain cleanliness of the phone and front-counter area, handle carry-out payments when approved, and uphold Domino's image standards. The role offers indoors work with a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle cash and provide receipts accurately.
• Ability to multitask in a fast-paced, customer-facing role.

Responsibilities

• Take customers' orders in a friendly, positive manner and answer questions.
• Use suggestive selling techniques with every call and ensure accuracy of orders.
• Answer phones on the first ring and avoid unnecessary holds.
• Complete orders promptly and neatly, with accurate delivery times communicated to customers.
• Keep the phone and customer area clean at all times and maintain image standards.
• Assist in making pizzas and keep makeline and soda coolers stocked.
• Take carry-out payments if requested by the manager.
• Assist the safe delivery team with cleanliness and store maintenance.
• Fold boxes and top boxes as needed.

Skills

Customer service

Cash handling

Phone etiquette

Teamwork

Tools

POS system

Job description

Domino's in Wellington, FL is seeking a friendly team member to take customer orders, answer questions, and assist in pizza preparation. You will use suggestive selling techniques and ensure orders are accurate and delivered on time.

You will help maintain cleanliness of the phone and front-counter area, handle carry-out payments when approved, and uphold Domino's image standards. The role offers indoors work with a fast-paced environment.