Pizza Maker - Store 2760, 3531 N. Western Ave

Domino's; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's in Chicago is seeking a Customer Service Representative to handle in-store and phone orders, learn the menu, and assist with food prep.

You will greet customers, process orders on our touch screen system, and maintain a clean front-of-house while delivering friendly service. This role emphasizes reliability, punctuality, and a quick learner in a fast-paced environment.

Qualifications

• Must communicate verbally with customers and co-workers clearly.
• Ability to take and process orders over the phone and in person.
• Able to add/subtract and provide correct monetary change.
• Must learn and recall menu items and promotions.
• Maintain a clean and welcoming front-of-store area.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Skills

Customer service

Communication skills

Verbal communication

Written communication

Cash handling / math

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives.
Please read the detailed information listed below.
Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person on our touch screen computer system.
Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly
(may use calculator). Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination between eyes and hands/fingers
to rapidly and accurately make precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.