Pizza Customer Experience Specialist

Domino's Pizza; Iowa City (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Awesome discounts on Pizza!

Full training with an industry leading

Job summary

Domino's Pizza is seeking a Customer Service Representative to provide friendly service to customers in-store, over the phone, and online. You will assist with placing orders, answering menu questions, and resolving issues to ensure a positive experience.

The role emphasizes fast-paced service, teamwork, and ability to work evenings, weekends, and holidays. Training will be provided for success in a leading brand environment.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Friendly demeanor

Fast-paced work

Verbal communication

Interpersonal skills

Evenings/weekends flexibility

16+ years old

Job description

Domino's Pizza is seeking a Customer Service Representative to provide friendly service to customers in-store, over the phone, and online. You will assist with placing orders, answering menu questions, and resolving issues to ensure a positive experience.

The role emphasizes fast-paced service, teamwork, and ability to work evenings, weekends, and holidays. Training will be provided for success in a leading brand environment.