Pizza Customer Experience Specialist | Training & Growth

Domino's Pizza; Burlington (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Training program

Career progression

Pizza discounts

Job summary

Domino's Pizza is hiring a Customer Service Representative to ensure positive experiences for customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency.

Responsibilities include taking orders, answering questions, upselling menu items, processing payments, and maintaining a clean store. A team‑oriented, adaptable candidate who communicates well will thrive in this fast-paced role.

Qualifications

• Customer-oriented service across phone, in-person, and online channels.
• Clear and empathetic communication with customers and co-workers.
• Flexible to work evenings, weekends, and holidays as needed.
• Must be at least 16 years old.

Responsibilities

• Provide friendly service over the phone and in-person.
• Assist customers with placing orders and answering questions.
• Upsell menu items and promotions.
• Handle inquiries, concerns, and complaints professionally.
• Enter orders accurately and process payments.
• Maintain store cleanliness and organization.

Skills

Customer service

Communication

Team player

Fast-paced work

Tools

POS system

Job description

Domino's Pizza is hiring a Customer Service Representative to ensure positive experiences for customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency.

Responsibilities include taking orders, answering questions, upselling menu items, processing payments, and maintaining a clean store. A team‑oriented, adaptable candidate who communicates well will thrive in this fast-paced role.