Pizza Customer Experience Associate

Domino's; Pontiac (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Pontiac, IL is seeking a Customer Service Representative to join our fast-paced team. You will greet customers, take orders by phone and in person, handle transactions, and help prepare pizzas to our standards.

Ideal candidates are friendly, able to multitask, and comfortable with basic computer and math tasks. The role emphasizes teamwork, reliability, and adherence to food safety procedures. Weekend availability is helpful.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and positive attitude.
• Basic math skills for handling cash transactions.
• Ability to multitask effectively in a fast-paced environment.
• Basic computer skills for order processing.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Strong problem-solving skills to address customer concerns.
• Team player mentality with a willingness to assist coworkers.
• Attention to detail in food preparation and order accuracy.
• Ability to follow directions and adhere to food safety standards.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare pizzas according to company standards.
• Process cash and card transactions efficiently.
• Deliver outstanding customer service experiences.
• Maintain a clean and organized work environment.
• Assist with various cleaning tasks as needed.
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations.
• Adapt to changing priorities and handle multiple tasks simultaneously.
• Follow company policies and procedures consistently.

Skills

Communication skills

Customer service

Basic math

Multitasking

Basic computer skills

Standing/physical stamina

Weekend availability

Problem solving

Team player

Attention to detail

Following directions

Food safety standards

High school diploma preferred

Education

High school diploma or equivalent

Job description

Domino's in Pontiac, IL is seeking a Customer Service Representative to join our fast-paced team. You will greet customers, take orders by phone and in person, handle transactions, and help prepare pizzas to our standards.

Ideal candidates are friendly, able to multitask, and comfortable with basic computer and math tasks. The role emphasizes teamwork, reliability, and adherence to food safety procedures. Weekend availability is helpful.