Pipette Technician I

FCX Performance; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

FCX Performance is seeking a Pipette Calibration Technician I to support the Pipette Services Team in calibrations, documentation, and client interaction. The role emphasizes safe on-site practice, adherence to cGMP/GLP standards, and collaboration with senior staff to maintain quality and reliability in service delivery.

Responsibilities include learning basic calibrations, completing GXP documentation, and following SOPs under supervision while building trust with internal teams and clients.

Qualifications

• A high school degree or equivalent. A two- or four-year degree is preferred but not required.
• Completion of a biotechnology certification class is highly desired.

Responsibilities

• Learns and performs basic pipette and balance calibrations and PMs.
• Learns and completes proper GXP documentation for calibrations performed.
• Learns safety guidelines and notifies superiors of any concerns or potential hazards. Always considers safety when executing tasks and projects.
• Trains and follows SOPs for proper calibration of instruments.
• Provides customer service as mentored by experienced technicians.
• Completes timesheets and expense reports weekly with accurate labor and expense codes.
• Is ethical and trusted among clients and partners, supports and furthers the PCI Success Philosophy.
• Displays professionalism in appearance and in written and verbal communication. Provides regular updates on projects to Tech SRs and Team Leaders/Managers

Skills

Detail oriented

Multi-tasking

Repetitive tasks

Valid driver’s license

MS Office

Customer service basics

Physical ability

Education

HS diploma or equivalent

Biotechnology certification (preferred)

Job description

The Pipette Calibration Technician I reports directly to the Senior Team Leader, Manager, or Director, depending on the organizational structure. These positions are non-exempt. Up to 50% travel may be required.

Expectations

Pipette Technicians are expected to take a proactive role in supporting the Pipette Services Team and in providing client pipette support. The Pipette Technician is expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment.

Responsibilities / Assignments

• Learns and performs basic pipette and balance calibrations and PMs
• Learns and completes proper GXP documentation for calibrations performed.
• Learns safety guidelines and notifies superiors of any concerns or potential hazards. Always considers safety when executing tasks and projects. Ensures that PCI work areas are safe, neatly organized, and professional on-site and in office.
• Trains and follows SOPs for proper calibration of instruments
• Provides customer service as mentored by experienced technicians
• Completes timesheets and expense reports weekly with accurate labor and expense codes
• Is ethical and trusted among clients and partners, supports and furthers the PCI Success Philosophy
• Displays professionalism in appearance and in written and verbal communication. Provides regular updates on projects to Tech SRs and Team Leaders/Managers

Skills Required

• Extreme attention to detail, able to perform tasks with few errors
• Ability to multi-task with little oversight
• Ability to perform repetitive tasks consistently
• Ability to climb stairs; climb on equipment such as tanks. Moderate to heavy lifting.
• Must have valid driver’s license and good driving record.
• Working knowledge of MS Office suite
• Understanding of customer service principles

Experience And Education Required

A high school degree or equivalent. A two- or four-year degree is preferred but not required. Completion of a biotechnology certification class is highly desired.

PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning and consulting solutions. At PCI, calibrations are performed by highly technical, cGMP/GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA and ISO/IEC 17025:2017. PCI is an FCX Performance Company and a Subsidiary of Applied Industrial Technologies (NYSE: AIT); a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.

Founded in 1923, Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.