Pipette Calibration & Repair Technician

Gilson; Madison (WI); On-site; USD 30,000 - 39,000; Full time

Job summary

Gilson is seeking a Service Center Technician to provide exceptional customer experiences during maintenance, service, repairs, and calibration of pipettes. The role requires troubleshooting and precise calibration per Gilson and customer standards.

The technician will log activities, read technical diagrams, and coordinate with the Service Manager to keep calibration records current. Previous customer service experience is preferred.

Qualifications

• Previous customer service and/or service job preferred

Responsibilities

• Troubleshoot, calibrate, and repair pipettes according to Gilson standards and customer requirements
• Log service activities, calibrations, and repairs in the service software
• Read and interpret technical diagrams of pipettes
• Maintain calibration equipment and ensure up-to-date calibration records
• Assist with field service appointments when needed

Skills

Customer service

Troubleshooting

Calibration

Mechanical aptitude

Job description

Gilson is seeking a Service Center Technician to provide exceptional customer experiences during maintenance, service, repairs, and calibration of pipettes. The role requires troubleshooting and precise calibration per Gilson and customer standards.

The technician will log activities, read technical diagrams, and coordinate with the Service Manager to keep calibration records current. Previous customer service experience is preferred.