Pipeline Scheduler - East Region

Kinder Morgan Inc.; Houston (TX); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Kinder Morgan Inc. is seeking a Scheduling Representative to coordinate daily scheduling across one or more Eastern Interstate Natural Gas pipeline assets.

You will be the primary contact for customer inquiries and oversee nominations, allocations, and imbalances with a focus on timely, compliant processing. The role emphasizes strong communication, teamwork, and the ability to manage multiple priorities in a dynamic environment, with a hybrid preference for cross-functional collaboration and

Qualifications

• Bachelor’s degree; gas industry experience preferred (equivalent years may be considered)
• 1–3 years scheduling experience in natural gas industry preferred
• Strong interpersonal, verbal, and written communication skills
• Ability to interface with customers via telephone in a professional manner

Responsibilities

• Analyze and resolve issues regarding natural gas transport scheduling, allocations, and imbalances
• Provide excellent customer service and promptly resolve customer issues
• Process nominations and confirmations following federally mandated deadlines
• Collaborate with producers, marketers, and downstream interconnects to manage imbalances
• Assist with processing allocations of physical flow
• Execute daily commercial activities requiring nominations
• Comply with NAESB and FERC tariff policies
• Lead special projects and contribute to system testing and enhancements
• Maintain relationships with pipelines, producers, marketers, and internal owners
• Perform additional duties as assigned

Skills

Communication skills

Customer communication

Teamwork

Autonomy

Prioritization

Organizational skills

Education

Bachelor’s degree

Tools

DART

Microsoft Word

Outlook

Excel

Power BI

Job description

What We Are Looking For

Join our team at Kinder Morgan and play a key role in shaping the present and future of North America's energy infrastructure. In this position, you will coordinate daily scheduling activities across one or more of Kinder Morgan's Eastern Interstate Natural Gas pipeline assets.

The Scheduling Representative serves as the primary point of contact for customer inquiries, addressing and resolving issues related to natural gas transportation scheduling, allocations, imbalances, and overseeing daily processing activities.

What You Will Do

Essential Duties and Responsibilities:

• Analyze and resolve issues regarding natural gas transportation scheduling, allocations, and imbalances.
• Provide excellent customer service and promptly resolve customer issues.
• Processes nominations and confirmations following federally mandated deadlines.
• Work with producers, marketers, and downstream interconnects to manage/minimize imbalances.
• Assist with processing allocations of physical flow.
• Execute on daily commercial activities that require nominations.
• Comply with all policies and procedures set forth by NAESB and the pipelines FERC tariff.
• Lead special projects and contribute to testing efforts of system enhancements.
• Maintain positive relationships with pipelines, producers, marketers and internal business owners.
• Other duties may be assigned.

What You Need

Minimum Requirements:

• Bachelor’s degree and Minimum 5 years gas industry experience preferred (equivalent years of experience may be considered in lieu of a degree)
• 1-3 years of scheduling experience in the natural gas industry preferred

Required Skills & Abilities:

• Highly developed interpersonal, verbal, and written communication skills appropriate in a dynamic open team office environment
• Ability to positively interface with customers personally via telephone in a highly efficient, knowledgeable, and professional manner.
• Ability to work in a team environment as well as work autonomously with limited direct supervision.
• Ability to balance competing priorities; work within tight and changing deadlines and scope with a high degree of personal initiative.
• Ability to multi-task and effectively prioritize workload in a fast-paced and frequently changing environment.
• Strong organizational skills and attention to detail. Solid analytical, conceptualization and problem-solving skills.

Preferred Knowledge & Experience (not required):

• Working knowledge of NAESB standards and guidelines as it relates to nominations, confirmations, scheduling, and allocations.
• Previous experience in a customer service position where complex concepts are conveyed over the phone within a limited time frame.
• Knowledge and experience in using Kinder Morgan’s proprietary computer system: DART.
• Advanced working knowledge of Microsoft Word, Outlook, and Excel. Power BI experience desired.
• Strong computer skills including ability to use Microsoft software products and aptitude to learn proprietary natural gas scheduling systems and other applications quickly.

Working Conditions:

• Continual phone conversations throughout the day with customers, other schedulers, pipeline controllers, and interconnect operators.
• Must be able to handle stressful situations and effectively manage operations occurring simultaneously on different pipelines.
• Must be able to work effectively and efficiently in an open space environment shared by other team members.
• Extended work hours may be required in cases of deadlines or extreme weather events

Why Join Kinder Morgan

Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.