PIP Team Lead I, II or Assoc Manager - National General

Allstate Insurance; Orlando (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic PIP Team Lead to manage a team of PIP Adjusters. This role involves overseeing complex claims, mentoring staff, and ensuring high performance in vendor relationships. The ideal candidate will have a strong background in PIP claims and leadership experience. Join a collaborative environment that values growth and inclusivity, where your contributions will make a meaningful impact on the team and the community. This is an exciting opportunity to lead in a flexible workplace that champions innovation and connection.

Qualifications

• 3+ years of experience in PIP claims or leadership roles.
• Ability to manage complex vendor relationships effectively.

Responsibilities

• Oversee complex claims involved in appraisal, arbitration, or mediation.
• Conduct targeted file examinations and maintain advanced knowledge of construction types.

Skills

PIP Claims Management

Vendor Relationship Management

Coaching and Mentoring

Claims Documentation

Education

4-year Bachelor's Degree

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents and directly to consumers.

Job Description

The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

We are seeking a PIP Team Lead I, II, or Associate Manager to join our growing team! In this role, you will lead and manage a team of 7-10 PIP Adjusters with varying levels of experience. If you're based in the Eastern Time Zone and have a background in PIP claims or leadership experience, apply with us today!

Key Responsibilities

1. Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation.
2. Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies).
3. Oversees claims involving Public Adjuster involvement.
4. Documents a claim file with notes, evaluations, and decision-making processes.
5. Summarizes documents and enters information into the claim system.
6. Maintains advanced knowledge of regional construction types and repair methodologies.
7. Conducts targeted file examinations, including ride-alongs or sit-alongs.
8. Conducts calibrations with vendors or staff.
9. Communicates about claim processes/procedures with employees, leaders, and teams.

Education

• 4-year Bachelor's Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This role includes supervisory duties.

Education & Experience (in lieu)

Equivalent combination of education and experience may be considered in lieu of formal requirements.

#LI-BB1

Compensation

Base compensation ranges from $75,000 to $109,406, depending on the role level and experience. Total compensation includes base pay plus incentives such as bonuses or commissions.

At National General, we believe that great things happen when our people work together. Joining our team is more than just a job; it's an opportunity to grow your skills, challenge the status quo, and make a meaningful impact.

We offer a flexible environment that values connection and belonging, recognized through various inclusivity and diversity awards. We empower everyone to lead, innovate, and contribute to the community.

Good Hands. Greater Together.

National General Holdings Corp., part of the Allstate family, is headquartered in New York City. Founded in 1939, with a financial strength rating of A- from A.M. Best, we provide a wide range of personal and commercial insurance products, including auto, homeowners, umbrella, recreational vehicles, and niche insurance lines.

Companies & Partners

Our network includes Direct General Auto & Life, Personal Express Insurance, and others.

Benefits

We are an Equal Opportunity employer, committed to diversity and inclusion. Applicants must have authorization to work in the U.S. without sponsorship. For assistance or accommodations during the application process, contact our main office at [phone].