PIP Claims Adjuster

Loyalty MGA LLC; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO — 1 week to start

Medical Insurance

Sick Time

Dental & Vision

401(k) with Match

Training & Development

Job summary

Loyalty MGA LLC is seeking experienced bilingual Auto Insurance Adjusters to join our onsite team in Florida. You will investigate and assess claims across Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units, determining coverage and valuation while maintaining reserves.

We value strong customer service, license possession, and the ability to work with internal and external stakeholders.

Qualifications

• High School Diploma or GED required.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish required; license preferred.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.

Responsibilities

• Investigate and assess auto insurance claims across segments.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to stakeholders.

Skills

Bilingual English/Spanish

Claims handling

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview: Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite. Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units, we want to hear from you. This role is ideal for professionals seeking to advance their careers in a dynamic and supportive environment.Responsibilities:Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.Determine coverage, valuation, and exposure for claims.Resolve claims efficiently and fairly.Collect and analyze statements from involved parties.Maintain accurate claim reserves.Provide exceptional customer service to both internal and external stakeholders.Requirements:High School Diploma or G.E.D.6 months of claims handling or intake experience.Bilingual in English and Spanish is required.Active insurance adjuster’s license preferred; must obtain and maintain as needed.Strong customer service and communication skills.Basic proficiency in Microsoft Office.This role is onsite, providing an opportunity to work closely with our team and clients. Apply now to advance your career with Loyalty MGA!ABOUT USWe are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.WHY JOIN USWe know talented bilingual insurance professionals have options. Here is what makes us different:✓ Real base pay — Competitive salary based on experience and license held✓ Paid Time Off — 1 week PTO to start, growing with tenure✓ Medical Insurance — Comprehensive health coverage for you✓ Sick Time — Dedicated sick time separate from your PTO✓ Dental & Vision — Comprehensive dental and vision coverage✓ Performance Bonus — Structured plan tied directly to your results✓ Supplemental Plans — Voluntary supplemental options available✓ Employee Referral — Earn rewards for bringing great talent in✓ Basic Life Insurance — Company-paid life insurance✓ Career Growth Path — CSR Agent Team Lead Manager Owner✓ 401(k) with Match — Invest in your retirement savings with us!✓ Training & Development — Ongoing sales, product, customer service & compliance trainingOUR CORE VALUES“The harder we work, the luckier we are.”️PROTECTSafety for our communitiesWe ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.HELPSwift, personalized supportOur agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.PROMOTEInvesting in our workforceWe invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.BUILDTrust & transparencyOur client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.EDUCATE & GUIDEClarity & empowermentClarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.PROVIDEAccessible solutionsWe deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.