Appraiser

Loyalty MGA LLC; Town of Florida (NY); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Paid Time Off

Medical Insurance

Sick Time

Dental & Vision

Performance Bonus

Supplemental Plans

Employee Referral

Basic Life Insurance

401(k) with Match

Training & Development

Job summary

Loyalty MGA LLC is seeking an Appraiser to determine market value of vehicles, assess condition, and prepare detailed appraisal reports. The role requires bilingual English/Spanish communication and strong customer service as you support insurance claim resolutions.

Responsibilities include inspecting damaged vehicles, estimating repair costs, and providing detailed reports while maintaining professional communication with clients and adjusters.

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service and communication skills essential.
• Basic proficiency in Microsoft Office applications.

Responsibilities

• Examine vehicles to assess damage and determine repair scope.
• Estimate labor and parts costs for repairs.
• Review repair estimates with shop manager/foreman.
• Negotiate cost-effective repair solutions with facilities.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Microsoft Office

Claims handling

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Loyalty is hiring a skilled and detail-oriented Appraiser to join our team. The Automobile Appraiser will be responsible for determining the market value of vehicles, assessing their condition, and preparing detailed appraisal reports. This role requires strong expertise in evaluating cars, trucks, and other motor vehicles based on factors like age, make, model, mileage, and overall condition. The ideal candidate will have a strong background in automotive valuation, attention to detail, and the ability to provide accurate assessments in a timely manner.Key Responsibilities:Examines the damaged vehicle to determine the extent of structural, body, mechanical, electrical, or interior damage.Estimates cost of labor and parts to repair or replace each damaged item.Reviews repair cost estimates with the body shop manager or foreman.Negotiates with repair facilities cost-effective solutions for issues that may arise throughout the repair process.Completes inspection reports with a high level of detail and in accordance with industry standards.Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.Evaluates practicality of repair as opposed to payment of vehicle market value before the accident.Determines valuations on total vehicle loss.Prepares insurance forms to indicate repair cost estimates and recommendations.Provides technical support to claim handlers on vehicle repair issues.Applies knowledge of market value and other factors affecting reparability issues.Answers inbound calls and making outbound calls to customers.May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.Provides exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.Keeps management apprised of developments.Sets priorities with regards to scheduling inspections, etc.Maintains a high level of technical knowledge in the automotive repair industry.Maintains detailed, accurate and timely records.Other tasks as assigned.High School Diploma or G.E.D.6 months of claims handling or intake experience.Bilingual in English and Spanish is required.Strong customer service and communication skills.Basic proficiency in Microsoft Office.A valid Driver’s License is required.Adjuster License is a plus but not required.ABOUT USWe are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.WHY JOIN USWe know talented bilingual insurance professionals have options. Here is what makes us different:✓ Real base pay — Competitive salary based on experience and license held✓ Paid Time Off — 1 week PTO to start, growing with tenure✓ Medical Insurance — Comprehensive health coverage for you✓ Sick Time — Dedicated sick time separate from your PTO✓ Dental & Vision — Comprehensive dental and vision coverage✓ Performance Bonus — Structured plan tied directly to your results✓ Supplemental Plans — Voluntary supplemental options available✓ Employee Referral — Earn rewards for bringing great talent in✓ Basic Life Insurance — Company-paid life insurance✓ Career Growth Path — CSR Agent Team Lead Manager Owner✓ 401(k) with Match — Invest in your retirement savings with us!✓ Training & Development — Ongoing sales, product, customer service & compliance trainingOUR CORE VALUES“The harder we work, the luckier we are.”️PROTECTSafety for our communitiesWe ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.HELPSwift, personalized supportOur agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.PROMOTEInvesting in our workforceWe invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.BUILDTrust & transparencyOur client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.EDUCATE & GUIDEClarity & empowermentClarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.PROVIDEAccessible solutionsWe deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.