Pioneer Forward-Deployed Engineer for US Launch

Dayjobai, Inc; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

25 days holiday + birthday off

Flexible working with US customers

Learning & development budget

Job summary

DayjobAI in Austin, TX is hiring a Forward Deployed Engineer to be the first technical hire on the ground in the US. You will deploy with customers, integrate legacy systems, and tune optimization models on-site for real-world fleets.

You’ll work directly with founders and sales, delivering end-to-end technical success, writing SQL, and building reports in Metabase to show fleet performance and plan quality.

Qualifications

• 3+ years in a technical, customer-facing role (forward deployed / solutions / integration / implementation engineering or similar).
• Strong SQL — you can write queries against a non-trivial schema and read the results critically.
• Experience integrating systems, ideally including legacy or ERP-style platforms with imperfect data (APIs, file-based pipelines, data mapping).
• Comfort working with messy operational data and edge-case-heavy workflows.
• Clear communication with non-technical operators, and a willingness to travel to US customer sites.
• An ownership mindset - you diagnose root causes, follow through, and keep customers unblocked.

Responsibilities

• Owning the optimisation model settings for our US customers - speed factors, service times, depot and tip times, zones, vehicle types, and time-window constraints - and validating them against real GPS and job-completion data.
• Supporting sales by setting up and tuning the model for demos, trials, and proofs of concept, so prospects see plans that reflect how their fleet really runs.
• Integrating customers’ legacy ERP, job-management systems and vehicle telematics with Dayjob, on-site - mapping data, designing the flows, and building the connections.
• Acting as first-line technical support for your customers: triaging issues, diagnosing whether the problem is data, settings, or platform, and escalating cleanly to engineering.
• Gathering customer requirements and translating them into clear input for product and engineering.
• Writing SQL and building reports (e.g. in Metabase) on fleet performance, utilisation, and plan quality.

Skills

SQL

Customer-facing

Data integration

Tools

Metabase

Retool

Job description

DayjobAI in Austin, TX is hiring a Forward Deployed Engineer to be the first technical hire on the ground in the US. You will deploy with customers, integrate legacy systems, and tune optimization models on-site for real-world fleets.

You’ll work directly with founders and sales, delivering end-to-end technical success, writing SQL, and building reports in Metabase to show fleet performance and plan quality.