PINK Brand Manager — Customer Experience Leader

Victoria's Secret; Ventura (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Victoria’s Secret is seeking a PINK Manager to lead the customer and brand experience within the PINK line. You will drive visual merchandising, storytelling, and selling behaviors aligned with brand guidance, while directing and coaching Supervisors and Sales Associates to maximize top-line performance.

The role emphasizes talent lifecycle management, including interviewing and performance guidance, reporting to Store leadership, and maintaining high standards in a dynamic store environment.

Qualifications

• Experience leading a retail team and delivering results.
• Strong visual merchandising and brand presentation skills.
• Customer-centric approach with coaching and development abilities.

Responsibilities

• Drive the overall customer and brand experience within the PINK line.
• Own visual execution and translate brand direction into daily priorities.
• Lead talent lifecycle including interviewing and performance management.

Skills

Retail leadership

Visual merchandising

Customer service

Job description

Victoria’s Secret is seeking a PINK Manager to lead the customer and brand experience within the PINK line. You will drive visual merchandising, storytelling, and selling behaviors aligned with brand guidance, while directing and coaching Supervisors and Sales Associates to maximize top-line performance.

The role emphasizes talent lifecycle management, including interviewing and performance guidance, reporting to Store leadership, and maintaining high standards in a dynamic store environment.