Piedmont Regional Dental Clinic - Front Desk Assistant

Culpeper Wellness Foundation; Orange (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits eligible

Team-oriented environment

Nonprofit organization

Job summary

Piedmont Regional Dental Clinic in Orange, VA is seeking a friendly, energetic Full-Time Dental Front Desk Assistant to join our nonprofit clinic. You will greet patients, manage check-in/check-out, schedule appointments, verify insurance, and support the front office.

This benefits-eligible role emphasizes teamwork, patient service, and accuracy in records and payments. Previous dental/medical office experience is preferred, with bilingual English/Spanish a plus; CPR is a bonus.

Qualifications

• High school diploma or GED required.
• Previous dental or medical office experience preferred.
• Excellent communication and customer service skills.
• Ability to multitask in a busy environment.
• Familiarity with dental software and EHR is a plus.
• Bilingual English/Spanish is a plus.

Responsibilities

• Welcome patients from check-in to check-out with a positive, professional demeanor.
• Schedule and coordinate appointments to keep providers' schedules efficient.
• Verify insurance coverage and patient eligibility, assist with authorizations.
• Maintain accurate patient records and process payments.
• Answer phones and assist patients with questions, delivering outstanding service.
• Support daily front office operations and collaborate with the dental team.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Dental software

Electronic health records

Job description

Join Our Team! Full-Time Dental Front Desk Assistant – Benefits Eligible!

Love helping people, staying organized, and making a difference? Piedmont Regional Dental Clinic (PRDC) is looking for a friendly, energetic, and dependable Full-Time Dental Front Desk Assistant to join our team!

This is a FULL-TIME, BENEFITS-ELIGIBLE position!

As the first friendly face our patients see, you'll play an important role in creating a welcoming experience while keeping our busy nonprofit dental clinic running smoothly. If you're a people person who enjoys a fast-paced, team-oriented environment, this could be a great fit!

What You'll Do

• Welcome patients and create a positive, professional experience from check-in to check-out.
• Schedule and coordinate appointments to keep our providers' schedules running efficiently.
• Verify insurance coverage, patient eligibility, and assist with authorizations.
• Maintain accurate patient records and process payments.
• Answer phones, assist with patient questions, and provide outstanding customer service.
• Support daily front office operations and collaborate with our dental team to ensure a smooth patient experience.

What We're Looking For

• High school diploma or GED required.
• Previous dental or medical office experience - strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, stay organized, and thrive in a busy environment.
• Familiarity with dental software, electronic patient records, and dental terminology is a plus.
• Bilingual (English/Spanish) skills are a plus.
• CPR certification preferred.

Why Join PRDC?

• Full-Time Position with Employee Benefits!
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful difference in your community.
• Be part of a nonprofit organization dedicated to improving access to quality dental care.

Ready to put your people skills to work for a great cause?