Piedmont Regional Dental Clinic - Front Desk Assistant

ADP, Inc.; Orange (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

Piedmont Regional Dental Clinic is seeking a Part Time/Full-Time Front Desk Assistant in Orange, VA. This role is benefits-eligible and focuses on welcoming patients, scheduling, verifying insurance, and processing payments to keep the front desk running smoothly.

Ideal candidates have a high school diploma, dental office experience, strong communication and multitasking skills, and familiarity with dental software. English/Spanish bilingual ability is a plus, CPR is preferred.

Qualifications

• High school diploma or GED required.
• Previous dental or medical office experience - strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, stay organized, and thrive in a busy environment.
• Familiarity with dental software, electronic patient records, and dental terminology is a plus.
• Bilingual (English/Spanish) skills are a plus.
• CPR certification preferred.

Responsibilities

• Welcome patients and create a positive, professional experience from check-in to check-out.
• Schedule and coordinate appointments to keep our providers' schedules running efficiently.
• Verify insurance coverage, patient eligibility, and assist with authorizations.
• Maintain accurate patient records and process payments.
• Answer phones, assist with patient questions, and provide outstanding customer service.
• Support daily front office operations and collaborate with our dental team to ensure a smooth patient experience.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Bilingual English/Spanish

CPR certification

Education

High school diploma or GED

Tools

Dental software

Electronic patient records

Dental terminology

Job description

Piedmont Regional Dental Clinic - Front Desk Assistant

Part Time Orange, VA, US

4 days ago Requisition ID: 1049

Salary Range: $19.00 To $23.00 Hourly

Join Our Team! Full-Time Dental Front Desk Assistant – Benefits Eligible!

Love helping people, staying organized, and making a difference? Piedmont Regional Dental Clinic (PRDC) is looking for a friendly, energetic, and dependable Full-Time Dental Front Desk Assistant to join our team!

This is a FULL-TIME, BENEFITS-ELIGIBLE position!

As the first friendly face our patients see, you'll play an important role in creating a welcoming experience while keeping our busy nonprofit dental clinic running smoothly. If you're a people person who enjoys a fast-paced, team-oriented environment, this could be a great fit!

What You'll Do

• Welcome patients and create a positive, professional experience from check-in to check-out.
• Schedule and coordinate appointments to keep our providers' schedules running efficiently.
• Verify insurance coverage, patient eligibility, and assist with authorizations.
• Maintain accurate patient records and process payments.
• Answer phones, assist with patient questions, and provide outstanding customer service.
• Support daily front office operations and collaborate with our dental team to ensure a smooth patient experience.

What We're Looking For

• High school diploma or GED required.
• Previous dental or medical office experience - strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, stay organized, and thrive in a busy environment.
• Familiarity with dental software, electronic patient records, and dental terminology is a plus.
• Bilingual (English/Spanish) skills are a plus.
• CPR certification preferred.

Why Join PRDC?

• Full-Time Position with Employee Benefits!
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful difference in your community.
• Be part of a nonprofit organization dedicated to improving access to quality dental care.

Ready to put your people skills to work for a great cause?

We'd love to meet you!