Picking and Packing Team Lead

Carr Lane Manufacturing Co.; St. Louis (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Annual Bonus Opportunity

Comprehensive Benefits Offering

Training and Development Opportunities

Educational Reimbursement

Paid Holidays

Job summary

Carr Lane Manufacturing Co. in St. Louis, MO is seeking a Picking and Packing Team Lead. This is a working lead role with hands-on order fulfillment and supervision of the pick, pack, and ship team to ensure accurate, secure, and on-time shipments.

You will start shifts, assign workloads, monitor queues, train new members, and partner with Customer Service, Shipping, and Inventory Control to keep orders moving. Minimum 3+ years in warehouse roles and 1+ year of leadership are required.

Qualifications

• 3+ years of warehouse, distribution, or fulfillment experience, including order picking and packing.
• 1+ year of lead or supervisory experience preferred.
• Working knowledge of ERP or warehouse management systems; Microsoft Dynamics 365 a plus.
• Demonstrated accuracy and attention to detail in a high-volume, deadline-driven environment.

Responsibilities

• Lead shift start-up huddles to communicate daily priorities, expedites, and process changes.
• Assign and prioritize the daily pick and pack workload to meet shipping cutoffs and same-day order commitments.
• Monitor the order queue throughout the shift and redistribute work to maintain order flow during volume spikes, expedites, or absences.
• Perform picking, packing, and shipping tasks alongside the team as volume requires.
• Verify order accuracy through spot checks and audits; investigate and resolve mis-picks, shortages, and packing errors at the root cause.
• Ensure proper packaging methods are used to prevent damage in transit, including correct packaging selection, dunnage, and labeling.
• Coordinate expedited and priority orders with Inventory Control, Customer Service, and Shipping to meet promise dates.
• Manage consolidations and consolidation schedule; ensuring orders are packed and shipped on time
• Track packages needing additional information, follow-up as needed.
• Train new team members in safety practices, picking procedures, packing standards, safe material handling, and warehouse equipment.
• Provide day-to-day coaching and performance feedback; escalates personnel matters to the supervisor or Human Resources as appropriate.
• Identify and recommend process improvements that reduce errors, improve throughput, and support on-time shipment goals.
• Maintain a clean, organized work area in compliance with company safety standards and 5S practices.

Skills

Leadership

Communication

Training

Attention to detail

Team motivation

Education

High school diploma or equivalent

Tools

ERP systems

Microsoft Dynamics 365

Job description

Location: St. Louis, MO
Type: Hourly, Full Time (Non-Exempt)
Shift: 9:30am – 6:00pm Monday – Thursday & 9:00am – 5:30pm Friday

About Us

At Carr Lane Manufacturing, we’re proud to be a global leader in tooling components and industrial parts. With over 70 years of innovation, we’ve built a legacy of quality, dependability, and customer focus. Headquartered in St. Louis, Missouri we offer a collaborative and inclusive work environment that fosters growth, creativity, and teamwork.

As a family-owned business, we prioritize our employees’ well-being, offering robust benefits, professional development opportunities, and a culture where every voice matters. Join us and contribute to our mission of delivering exceptional products and services to customers worldwide.

Position Overview

The Picking and Packing Team Lead directs the daily work of the pick, pack, and ship team to ensure customer orders are picked accurately, packed securely, and shipped on time. This is a working lead position: the Team Lead splits time between hands-on order fulfillment and coordinating the team's workload, quality, and training. The role is the first point of contact for the team on daily priorities, order issues, and process questions, and works closely with Customer Service, Shipping, and Inventory Control to keep orders moving.

Key Responsibilities

• Lead shift start-up huddles to communicate daily priorities, expedites, and process changes.
• Assign and prioritize the daily pick and pack workload to meet shipping cutoffs and same-day order commitments.
• Monitor the order queue throughout the shift and redistribute work to maintain order flow during volume spikes, expedites, or absences.
• Perform picking, packing, and shipping tasks alongside the team as volume requires.
• Verify order accuracy through spot checks and audits; investigate and resolve mis-picks, shortages, and packing errors at the root cause.
• Ensure proper packaging methods are used to prevent damage in transit, including correct packaging selection, dunnage, and labeling.
• Coordinate expedited and priority orders with Inventory Control, Customer Service, and Shipping to meet promise dates.
• Manage consolidations and consolidation schedule; ensuring orders are packed and shipped on time
• Track packages needing additional information, follow-up as needed
• Train new team members in safety practices, picking procedures, packing standards, safe material handling, and warehouse equipment.
• Provide day-to-day coaching and performance feedback; escalates personnel matters to the supervisor or Human Resources as appropriate.
• Identify and recommend process improvements that reduce errors, improve throughput, and support on-time shipment goals.
• Maintain a clean, organized work area in compliance with company safety standards and 5S practices.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 3+ years of warehouse, distribution, or fulfillment experience, including order picking and packing.
• 1+ year of lead or supervisory experience preferred.
• Working knowledge of ERP or warehouse management systems; experience with Microsoft Dynamics 365 a plus.
• Demonstrated accuracy and attention to detail in a high-volume, deadline-driven environment.
• Strong communication skills and the ability to train, coach, and motivate a team.
• Forklift certification or the ability to obtain certification upon hire.
• Ability to read and interpret pick tickets, packing lists, and shipping documentation.

Physical Requirements

• Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Picking, Grasping, Feeling, Talking, Hearing, Repetitive Motions
• Close visual accuracy
• Subject to noise, hazards, and oils.
• Lift up to 35 lbs
• Ability to climb ladders or stairs as needed.

Why Work at Carr Lane Manufacturing?

• Legacy & Leadership: Decades of experience, with a reputation for industry leadership
• People-First Culture: A supportive team environment where every employee matters
• Continuous Growth: Training, development, and promotion from within
• Work That Matters: Your contributions directly impact customers and operations globally

Benefits & Perks

• Annual Bonus Opportunity
• Comprehensive Benefits Offering: Competitive Medical Plans including HRA, with FSA option; Dental and Vision plans; Paid Time Off available Month 1; Eligibility for Parental Time; 401(k) Match with 100% vesting after 5 years; Profit Sharing after 1 Year of Employment; Company Paid Short-Term Disability; Optional Long-Term Disability; Accident, Hospital Indemnity, and Critical Illness Plans; Company Paid Life Insurance and Additional Options Available; Pet Insurance
• Training and Development Opportunities for All Employees
• Educational Reimbursement: General and specialized technical degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Day, and a Floating Holiday

And so much more!

Website: www.carrlane.com

Reports To: Warehouse Operations Supervisor

Pre-employment Drug Testing Is Required For Employment.

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