PI Case Manager - Client Advocate & Case Coordinator

Morgan & Morgan, P.A.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager in Chicago to support attorneys with settlements, document preparation, and client communications. The role focuses on coordinating case files, coordinating with clients, providers, and carriers, and maintaining detailed records.

The ideal candidate is organized, customer-focused, and empathetic, with experience in personal injury or insurance fields. This is a full-time, on-site position with a comprehensive benefits package.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Strong writing and communication

Typing 35 wpm

Database expertise

Team player

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager in Chicago to support attorneys with settlements, document preparation, and client communications. The role focuses on coordinating case files, coordinating with clients, providers, and carriers, and maintaining detailed records.

The ideal candidate is organized, customer-focused, and empathetic, with experience in personal injury or insurance fields. This is a full-time, on-site position with a comprehensive benefits package.