Case Manager - Personal Injury Support (On-Site)

Morgan & Morgan, P.A.; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our team. The role requires high organization, handling a varied caseload, and supporting attorneys in settlements, document prep, and correspondence.

Ideal candidates are customer-focused and empathetic, with prior experience in personal injury case management or as an insurance adjuster/paralegal. On-site work and benefits are provided to full-time staff.

Qualifications

• 2+ years of working as an insurance adjuster or pre-litigation paralegal.
• Must be highly organized with the ability to manage a varied caseload.
• Strong writing and communication skills with attention to detail.
• Proactive interaction with clients, insurance companies and medical providers.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents necessary to support injury and liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Work directly with coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

PI Case Manager Experience

Strong Writing & Communication

Multitasking & Deadlines

Team Player & Procedures

Customer-focused & Empathetic

Proactive Client Interaction

Organizational Excellence

Tools

MS Word

MS Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our team. The role requires high organization, handling a varied caseload, and supporting attorneys in settlements, document prep, and correspondence.

Ideal candidates are customer-focused and empathetic, with prior experience in personal injury case management or as an insurance adjuster/paralegal. On-site work and benefits are provided to full-time staff.