Physician Services Supervisor

Memorial Physician Practices; Clyde (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Paid Time Off

Tuition Assistance & Career Growth

Wellness & Fitness Programs

Professional Development

Job summary

Haywood Regional Medical Center in Clyde, North Carolina, is seeking a Physician Services Supervisor to lead daily operations, coordinate staffing, and ensure exceptional patient care across physician services.

You will partner with physicians, providers, and hospital teams to promote clear communication, responsive service, and a positive patient and staff experience, while upholding HIPAA and hospital policies.

Qualifications

• Associate's degree preferred; equivalent healthcare experience considered.
• Healthcare or physician services experience in hospital settings preferred.
• Prior leadership or supervisory experience with team direction.
• Strong communication with physicians, patients, coworkers.
• HIPAA, privacy and confidentiality knowledge.
• Excellent organizational and problem-solving abilities in fast-paced environments.
• Proficiency with email, word processing, spreadsheets, data entry.

Responsibilities

• Lead daily operations by coordinating staffing, priorities, and coverage.
• Develop and coach the team through orientation, training, mentoring and guidance.
• Partner with physicians, providers, and hospital teams for effective communication.
• Ensure services comply with hospital policies, procedures, HIPAA and best practices.
• Foster a positive, accountable team environment and recognize performance.
• Resolve complex issues and address needs of patients, providers, coworkers, and customers.
• Monitor workflows to increase efficiency and quality of Physician Services.
• Step in to support operations and maintain service levels.

Skills

Associate leadership

Strong communication

HIPAA knowledge

Organizational skills

Problem-solving

Proficiency with office apps

Team coaching

Education

Associate's degree in related field

Equivalent healthcare experience

Tools

Microsoft Office

Job description

Your experience matters

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physician Services Supervisor, joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team of healthcare professionals at Mountain Spine Care where we are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.

How you'll contribute

A Physician Services Supervisor who excels in this role:

• Lead daily operations by coordinating staffing assignments, priorities, and coverage to support efficient Physician Services operations and exceptional patient care.


• Support and develop your team through orientation, training, coaching, mentoring, and ongoing guidance to help employees succeed and grow.


• Partner with physicians, providers, and hospital teams to promote effective communication, responsive service, and a positive experience for patients, providers, and colleagues.


• Champion quality and compliance by ensuring services are delivered according to hospital policies, procedures, regulatory requirements, HIPAA standards, and established best practices.


• Foster a positive, accountable team environment by setting clear expectations, encouraging collaboration, recognizing performance, and supporting employee development.


• Resolve complex issues and concerns by serving as a resource for staff and addressing patient, provider, coworker, and customer needs in a timely, professional, and solution-focused manner.


• Monitor and improve workflows by identifying opportunities to increase efficiency, strengthen processes, and enhance the overall quality of Physician Services.


• Step in where needed to support operations and maintain appropriate service levels, ensuring the team consistently meets the needs of physicians, patients, hospital partners, and the communities we serve.

Schedule: Full-time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.


• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.


• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.


• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).


• Professional Development:Ongoing learning and career advancement opportunities.



• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center
  

What we're looking for

• Associate's degree in a related field preferred; equivalent healthcare or relevant professional experience may be considered in lieu of education.


• Previous healthcare, medical office, or physician services experience, with experience in a hospital or healthcare setting preferred.


• Prior leadership or supervisory experience, with the ability to coordinate work, set priorities, and provide direction and support to team members.


• Strong communication and interpersonal skills with the ability to build positive relationships with physicians, patients, coworkers, and other hospital partners.


• Knowledge of healthcare regulations and compliance requirements, including HIPAA, privacy, confidentiality, and applicable organizational policies and procedures.


• Strong organizational and problem-solving skills, with the ability to manage multiple priorities, address complex issues, and make sound decisions in a fast-paced environment.


• Proficiency with standard computer applications including email, word processing, spreadsheets, data entry, and other systems used to support daily operations.


• A commitment to service excellence and teamwork, with a professional, patient-focused approach and the ability to lead by example.

More about Haywood Regional Medical Center

Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an \"A\" hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.

EEOC Statement

Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran