PHYSICIAN RELATIONS MANAGER

Premier Health; Dayton (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Premier Health seeks a dynamic Physician Relations Manager to leverage sales and relationship-building expertise in connecting physicians and staff with opportunities that improve community health. You will drive recruitment, retention, and satisfaction across hospital service lines, while collaborating with leadership to align objectives and strategy.

Typical hours are 8:00 AM to 5:00 PM, Monday through Friday, with flexibility based on operational needs and site presence 3–4 days per week.

Qualifications

• Bachelor's degree in Business, Healthcare, or related field.
• 3–5 years of consultative sales, business development, or physician practice management experience.
• Strong listening, relationship-building, and negotiation skills.
• Healthcare environment experience with customer service/relationship management preferred.

Responsibilities

• Interact with executives, physicians, service-line leaders, and managers to drive business growth, recruitment, retention, and physician satisfaction.
• Develop and cultivate relationships with target physicians and their staff.
• Coordinate sales and referral activities to meet volume and revenue goals.
• Identify long- and short-term strategies for hospital service-line objectives and retention of business.
• Communicate opportunities and issues to leadership; assist with physician orientation and liaison duties.
• Coordinate outreach CME opportunities and events.

Job description

PREMIER HEALTH – SYSTEM SUPPORT

Department: PHYSICIAN RELATIONS

Schedule: Full-Time / 8:00 AM - 5:00 PM / 80 hours per pay period (every two weeks).

Premier Health is seeking a dynamic, relationship-driven individual to join our team as a Physician Relations Manager. This role offers the opportunity to leverage your sales and relationship-building expertise in a meaningful way that impacts our community's health and well-being. Motivated by the challenge of building new and lasting relationships with physicians and their staff, the ideal candidate will find themselves at the forefront of advancing Premier Health as the provider partner of choice. At Premier Health, we pride ourselves on our reputation as a beloved employer, known for fostering deep connections between our team members and the communities we serve. Through your efforts in this role, you will not only contribute to our organization's growth but also experience the satisfaction of knowing your work helps connect healthcare professionals with opportunities to make a real difference. Here, you'll join a team of passionate individuals who love their job and are dedicated to our mission of delivering unparalleled healthcare services.

Typical work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility based on operational needs.

Responsibilities

• Interact with all levels of hospital from executives and physicians to service-line leadership and managers in the areas of business growth, physician recruitment and retention, and physician satisfaction.
• Manage and build new relationships with target physicians and their office staff.
• Develop and coordinate sales and referral activities to achieve volume/revenue goals.
• Identify and establish long and short-term strategies for hospital service-line objectives, issue resolution, retention of existing business, and development of new business.
• Communicate opportunities and issues to appropriate leadership.
• Assist with new physician orientation, support service line leadership, and act as a liaison between physicians and hospital administration.
• Coordinate outreach CME (Continuing Medical Education) opportunities and plan events.

Qualifications

• Bachelor's degree in Business, Healthcare, or related field.
• Minimum 3-5 years of experience in consultative sales, business development, public relations, education, physician practice management, or marketing.
• Proven ability to listen, engage, and develop successful relationships.
• Highly developed interpersonal, communication, and negotiation skills.
• Strong planning, presentation skills, and time management.
• Experience in a healthcare environment with a focus on customer service/relationship management, event planning, and working with physicians (preferred).
• Proficiency in Excel, Premier Applications - Power BI, Claims Database.
• Residence within Dayton/Far Northern Cincinnati suburbs, as the position requires presence at hospital sites and practice sites 3-4 times a week.

Desired Skills

• Ability to listen, engage physicians and constituents to develop successful relationships are required.
• Highly developed interpersonal communication skills (written and verbal), relationship management, strategic, negotiation skills required.
• Ability to succinctly communicate relevant data to all levels of the organization.
• Assertiveness, tact, and ability to manage conflicts, sizing up people is required.
• Ability to manage multiple physician and constituent relationships.
• Strong computer skills, planning, presentation skills, and time management are required.
• Ability to work with a diverse population.
• Excellent interpersonal skills.
• Knowledge of human relations and conflict resolution.