Physician Quality Program Manager

Mercy; Chesterfield (MO); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Program Manager – Physician Quality to provide organization-wide leadership for professionalism and wellness programs, peer review, and professional practice evaluation. You will lead the implementation and oversight of the physician and APP professionalism program and partner with physician leaders and hospital executives to improve provider performance and quality of care.

The role requires collaboration across quality, patient safety, medical staff, and IT teams, with

Qualifications

• Seven (7) years or more of clinical healthcare, healthcare quality, patient safety, medical staff, or related healthcare experience required.
• Five (5) years or more working directly with physicians and/or physician leadership.
• Healthcare quality certification or willingness to obtain within one year (e.g., CPPS, CPHQ, HCQM).
• Bachelor’s degree in clinical healthcare, health sciences, healthcare administration, or related field.
• Master’s degree preferred.

Responsibilities

• Provide organization-wide leadership for physician and APP professionalism programs.
• Oversee physician wellness, peer review, and professional practice evaluation initiatives.
• Partner with physician leaders, medical staff leadership, hospital executives, and quality teams to drive provider performance and quality of care.
• Lead the implementation, management, and oversight of the professionalism program across Mercy.

Skills

Leadership

Communication

Critical Thinking

Collaboration

Emotional Intelligence

Adaptability

EMR Technology

Microsoft Office

Education

Bachelor’s degree in clinical healthcare or related field

Master’s degree

Job description

Find your calling at Mercy!

Under the direction of the Director – Patient Safety, the Program Manager – Physician Quality provides organization-wide leadership, coordination, and subject matter expertise for physician and advanced practice provider (APP) professionalism and wellness programs, peer review, professional practice evaluation, and related provider quality processes. This role leads the implementation, management, and oversight of the physician and APP professionalism program, while also supporting physician and APP wellness, quality, and performance improvement initiatives across Mercy. The Program Manager – Physician Quality partners with physician leaders, medical staff leadership, hospital executives, quality and patient safety teams, and other key stakeholders to promote and improve provider performance, professionalism, and high-quality of care. This position performs duties consistent with Mercy’s mission, vision, values, and Mercy Service Standards.

Position Details

Qualifications

• Required Education:
  • Bachelor’s degree in clinical healthcare, health sciences, healthcare administration, or related field.
• Preferred Education:
  • Master’s degree preferred.
• Required Experience:
  • Seven (7) years or more of clinical healthcare, healthcare quality, patient safety, medical staff, or related healthcare experience required.
  • Five (5) years or more working directly with physicians and/or physician leadership.
• Preferred Experience
  • Experience supporting physician professionalism, peer review, clinical/professional practice evaluations, physician quality, or patient safety preferred.
• Required Licensure:
  • None
• Preferred Licensure:
  • Nursing or other clinical licensure is preferred.
• Required Certifications:
  • Healthcare quality or patient safety certification, or willingness to obtain a healthcare quality or patient safety certification within one year of hire (e.g., Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality & Management (HCQM)).
• Skills:
  • Leadership
  • Communication
  • Critical Thinking
  • Collaboration
  • Emotional Intelligence
  • Adaptability
  • EMR Technology

Microsoft Office

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.