Advance Practice Manager - GoHealth - Clinical Leader

Mercy; Springfield (MO); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits packages

Retirement plans with contributions

Professional liability coverage

Public Service Loan Forgiveness eligibility

PSLF eligibility

Job summary

A prominent healthcare organization in Missouri is seeking a Fulltime Advanced Practice Manager (APM) responsible for comprehensive patient care and clinical responsibilities. You will lead the treatment of patients, manage administrative duties, and collaborate with clinical leadership to improve patient satisfaction. The position comes with competitive compensation and comprehensive benefits. If you are passionate about healthcare and innovation, this role offers you the chance to make a significant impact in your community.

Qualifications

• Must examine and treat all patients attending.
• Proficient in diagnostic tests and prescribing treatments.
• Experience in leading support staff and managing workflows.
• Leadership and coordination of clinical support staff.
• Strong communication with patients and colleagues.

Responsibilities

• Provide patient care and treatment in accordance with standards.
• Document patient encounters accurately and timely.
• Lead administrative duties and support clinical leadership.
• Diagnose and prescribe treatments per standard of care.
• Lead and mentor clinical support staff and manage schedules.

Skills

Patient examination and treatment

Medical history taking

Ordering diagnostic tests

Medication prescribing

Treatment of minor injuries

Patient education and counseling

Leadership of support staff

Clinical workflow management

Education

Medical degree

Tools

EMR systems

Job description

Find your calling at Mercy!

Fulltime APM is responsible for covering shifts in the region as needed and as directed by clinical leadership.

• Examine and treat ALL patients
• Taking patients medical histories
• Ordering and interpreting diagnostic tests and X-rays
• Making diagnoses and prescribe medications and therapies in accordance with evidence‑based, standard of care practice
• Treating minor injuries that may require sutures, reduction, or splinting
• Responsible for timely and accurate encounter note documentation and locking of charts per Mercy GoHealth policies
• Educating and counseling patients
• Escalate all applicable cases to on‑duty physicians in accordance with Mercy GoHealth Urgent Care escalation guidelines
• General oversight and leadership of support staff
• Maintain efficient clinical workflow and patient throughput
• Going above and beyond to deliver an unparalleled experience to all patients
• Maintain clinical best practices, and evidence‑based, standard of care practice at all times
• Refer patients to Mercy follow‑up specialists and PCPs to further Mercy GoHealth Urgent Cares commitment to community population health.
• Giving vaccinations, and referring patients to additional care
• All clinical hours worked over 32 hours/week on average will be paid at the provider's hourly rate. The Medical Director reserves the right to look back on a quarterly basis and reduce such payments by the shortage of hours worked in weeks when less than 32 clinical hours were worked.
• All other duties as assigned

Administrative Duties

• Represent GoHealth core values and culture as ambassador throughout the market
• Support, encourage, and inspire staff members to be innovative, collaborative, inclusive, and proud of our culture of care.
• Provide a wide variety of administrative including: AP leader on the clinical leadership team, EMR training and efficacy, procedure/skills training, and act as a project implementation manager for special projects and initiatives.
• In‑clinic mentoring, real‑time observation and direct feedback to APs will be expected.
• Lead AP, along with clinical leadership team, will assist with schedule management, provider staffing coverage, chart review, patient quality/satisfaction initiatives, cover assigned Associate Medical Director duties during sick‑leave or PTO, and any other administrative duties at the discretion of the Medical Director.
• Lead AP will be active member of clinical leadership meetings and collaboratively disseminate best practices to all providers and staff.
• Assist with provider on‑boarding, EMR and skills training, and MA‑RT clinical training (POCT, splints, etc).
• Collaboration with clinical leadership on various projects and initiatives.
• Create a schedule that includes an average of 8 hours a week of administrative services and 32 hours a week of clinical services (40 total), while remaining flexible with hours to assist clinical leadership team if needed.
• Other duties as directed by the Medical Director, in service of improving NPS/ patient satisfaction, clinical quality, efficiency, and financial viability.

This Position Offers:

• Integrated health system with a competitive compensation including annual market reviews
• Comprehensive, day one benefits including health, dental, vision and CME for full‑time and part‑time providers
• Retirement plans available with employer contribution and matching options
• Professional liability coverage provided
• As a not-for-profit system, Mercy qualifies for Public Service Loan Forgiveness (PSLF)

Your life is our life's work

At Mercy, you can lead the way. Join a team where your passion for patient care meets cutting‑edge innovation. As part of an organization rooted in nearly 200 years of compassionate service, you'll help deliver transformative health care experiences while exploring new technologies and shaping the future of medicine. What sets us apart is our unwavering commitment to physician leadership—from the highest levels of our organization to the front lines of care—where physicians and caregivers collaborate, embrace fresh thinking, and drive clinical and operational excellence. If making a difference in your community is why you chose health care, Mercy is where your purpose meets possibility.