Physician Practice Receptionist - Full Time - Primary & Obstetrical Care

North Arkansas Regional Medical Center; Harrison (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Employee assistance program

Job summary

North Arkansas Regional Medical Center is seeking a friendly, detail-oriented Front Desk Receptionist for our Physician Clinics. You will welcome patients, verify insurance, collect co-pays, and help keep clinic operations running smoothly.

The role requires excellent customer service, basic clerical skills, and proficiency in ECW/Meditech. This is a full-time, on-site position supporting our community-focused healthcare team and stakeholders.

Qualifications

• High school diploma or GED required; clerical and computer skills needed.
• Excellent communication and customer service abilities are essential.
• Ability to read, write, and follow clinic procedures in English.

Responsibilities

• Greet and check in patients upon arrival; register in ECW and Meditech.
• Collect patient information, verify insurance and collect payments.
• Explain policies, appointment procedures, and schedule reminders.

Skills

Customer service

Phone skills

Front desk

English proficiency

Education

High school diploma or GED

Tools

ECW

Meditech

Job description

At North Arkansas Regional Medical Center (NARMC), we are committed to delivering high-quality, compassionate care to our community. As a mission-driven, independent healthcare organization, we value collaboration, innovation, and continuous learning. Our team-oriented culture fosters support at every level, empowering employees to thrive professionally and personally.Job SummaryWe are seeking a friendly, detail-oriented Receptionist to join our Physician Clinics team. In this vital front-desk role, you will be responsible for welcoming patients, verifying insurance coverage, collecting payments, and ensuring smooth clinic operations. Your professionalism and care will help create a positive, supportive experience for every patient who walks through our doors.Key ResponsibilitiesGreet and check in patients upon arrival; register them in ECW and Meditech.Collect and enter patient demographic, insurance, and emergency contact information.Explain clinic policies, payment expectations, and appointment procedures.Collect co-pays and outstanding balances; post payments and issue receipts.Prepare patient charts, including progress notes and super-bills.Schedule and confirm patient appointments and provide co-pay reminders.Enter charges into the system for billing and coding purposes.Verify Medicaid eligibility and process referrals and PCP assignments as needed.Process and scan incoming mail, including insurance checks and remittance advice.Perform clerical support duties: answer phones, file, type, and maintain patient paperwork.Prepare daily/monthly reports, balance the cash drawer, and process deposits.Assist with lab registrations, chart preparation, scanning, and record updates.Serve as a backup for phone coverage, front window check-ins, and customer service.Support nurses with pharmacy faxes and help manage daily filing and documentation.Act as the point of contact for the Follow-Up Department.Perform other duties as assigned by the Clinic Manager.Required:High school diploma or GEDClerical, typing, and computer proficiencyAbility to read, write, speak, and understand EnglishExcellent communication and customer service skillsPreferred:Coursework or experience in business or office operationsPrevious experience in a medical office or clinic front desk roleCompensation & ScheduleCompetitive hourly pay based on experienceFull-time opportunities available with varied clinic hoursWhy Join UsBe the welcoming face of our physician clinicsJoin a compassionate and patient-centered care teamBuild your career in a supportive, community-focused healthcare environmentBenefits OverviewComprehensive health plans (PPO & HDHP) through NARMC Domestic Network and CignaDental and vision coverage via Delta Dental & Delta VisionHealth Savings Accounts (HSA) & Flexible Spending Accounts (FSA)Basic and voluntary life insurance optionsShort- and long-term disability plansAccident & critical illness insurance through Lincoln Financial401(k) retirement plan with up to 3.5% company matchPaid Leave Bank (PLB) & Extended Illness Bank (EIB)Employee Assistance Program (EAP) & First Stop Health 24/7 counselingAirMed/Mercy Life Flight membership for eligible employeesOn-site wellness center & discounted Planet Fitness membershipTuition reimbursement & education assistanceEmployee referral bonuses and advancement opportunitiesPet insurance and identity theft protectionEmployee discounts on prescriptions, cafeteria meals, gift shop items, and more