Physician Practice Manager

Emerson Health; Concord (MA); On-site; USD 48,000 - 55,000; Full time

Job summary

Emerson Health is seeking a Practice Manager to lead the GI clinic's daily operations, HR, and finance/revenue cycle functions. You will collaborate with the Hospital Endoscopy Center and Emerson Endoscopy and Digestive Health Center to ensure a high-quality patient and staff experience.

The role reports to the Administrative Director and requires strong leadership, efficiency, and compliance with AAAHC, HIPAA and OSHA standards. Schedule is Full Time, day shift, 8am–5pm.

Qualifications

• Associates degree in business, finance or health care administration preferred.
• 2–5 years of management experience in a medical office or related setting.
• Knowledge of managed care, claims submission and patient collections.
• Experience with insurance claims filing and reimbursement requirements.
• Experience with patient scheduling and patient flow in a medical practice.
• Familiarity with practice management and EMR software.
• Knowledge of HIPAA, OSHA, AAAHC requirements.
• Understanding CPT and ICD-9 billing regulations.

Responsibilities

• Oversee daily operations of the GI clinic and revenue cycle functions.
• Manage human resources and staff development within the practice.
• Foster relationships between the GI Clinic, Hospital Endoscopy Center and Emerson Endoscopy and Digestive Health Center.
• Ensure compliance with regulations and policies; promote operational efficiency.

Skills

Managed care & collections

Insurance claims & reimbursement

Patient scheduling & flow

Practice Mgmt & EMR

Medical office compliance HIPAA OSHA

Clinical billing CPT/ICD-9

Education

Associates degree in business, finance or health care administration

Job description

About this role

Under the direction of the Service-Line Director, the Practice Manager is responsible for overseeing the day-to-day operations of the GI clinic, human resources, and finance/revenue cycle functions of the practice, as well as the relationships between the GI Clinic and both the Hospital Endoscopy Center & Emerson Endoscopy and Digestive Health Center (EDHC). The Practice Manager promotes a high-quality experience for patients, staff and providers, by promoting provider engagement, staff development, and a sound revenue cycle process. This role will follow hospital and practice policies, streamline workflows, and ensure compliance with regulations while fostering a positive work environment. The Practice Manager will exhibit strong leadership skills, organizational skills, and a focus on operational efficiency. These essential skills will enhance the practice and help deliver exceptional healthcare services to the patients the practice serves. The Practice Manager will report to, and work closely with, the Administrative Director, managing the designated Emerson Practice Associates (EPA) employed practice.

Schedule: Full Time

Pay Range: $35.00 - $40.00 / Hourly

Shift: Day shift

Hours: 8am - 5pm

Job Summary

About this role

Under the direction of the Service-Line Director, the Practice Manager is responsible for overseeing the day-to-day operations of the GI clinic, human resources, and finance/revenue cycle functions of the practice, as well as the relationships between the GI Clinic and both the Hospital Endoscopy Center & Emerson Endoscopy and Digestive Health Center (EDHC). The Practice Manager promotes a high-quality experience for patients, staff and providers, by promoting provider engagement, staff development, and a sound revenue cycle process. This role will follow hospital and practice policies, streamline workflows, and ensure compliance with regulations while fostering a positive work environment. The Practice Manager will exhibit strong leadership skills, organizational skills, and a focus on operational efficiency. These essential skills will enhance the practice and help deliver exceptional healthcare services to the patients the practice serves. The Practice Manager will report to, and work closely with, the Administrative Director, managing the designated Emerson Practice Associates (EPA) employed practice.

Minimum Qualifications

• Education
  • Associates degree in business, finance or health care administration preferred
• Experience
  • Two to five years of work experience, with management and staff responsibility, in a medical office or related business environment desirable
• Licensure and/or Certification
• Skills
  • Knowledge of managed care, claims submission, and patient collections desirable
  • Experience filing insurance claims and understanding reimbursement requirements desirable
  • Experience with patient scheduling and patient flow in a medical practice, desirable
  • Experience with practice management & EMR software desirable
  • Knowledge of medical office operations, safety and AAAHC, HIPAA and OSHA requirements desirable
  • Knowledge of clinical billing and collections laws and regulations including CPT and ICD-9 desirable