Physician Practice Coordinator

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company/3%

PTO & holidays

Tuition reimbursement

EAP

Disability insurance

Voluntary benefits

Discounts on insurance & Verizon plans

Rewards & Recognition Program

Job summary

Mercy Medical Center, Inc. is seeking a Physician Practice Coordinator to oversee daily operations for the Colon & Rectal Program, coordinate staff and scheduling, and support physicians in delivering efficient patient care.

You will work closely with leadership to improve workflows, manage payroll, and ensure smooth front and back-office functions across the practice sites. This role requires travel to hubsite locations and a strong background in physician practice operations.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Travel to hubsite locations may be required.
• Experience in physician practice operations is a plus.

Responsibilities

• Provide on-site daily operational oversight for the Colon & Rectal Program, including staff schedules and payroll.
• Work with the Area Vice President on priorities, practice performance, and program growth.
• Support physicians and staff with day-to-day operational needs.
• Provide coverage for patient scheduling, registration, and back-office functions as needed.
• Provide coverage and support for surgical scheduling.
• Coordinate ordering and maintenance of practice supplies.
• Identify opportunities to improve workflow efficiency, patient access, and patient throughput.
• Support implementation of operational initiatives and process improvements across the program.
• Develop understanding of insurance billing and reimbursement processes.

Education

High school diploma or GED

Bachelor’s Degree Preferred

3 years of related Physician Practice Experience

Job description

Summary

Join our Team at Mercy Medical Center - Now Hiring a Physician Practice Coordinator!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a SEVEN TIME recipient of Forbes' America’s Best Midsize Employers award, most recently in 2026.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you’re passionate about making a meaningful impact through your work and contributing to a mission of compassionate care.

Responsibilities

Practice Operations

• Provide on-site daily operational oversight for the Colon & Rectal Program, including staff schedules and payroll.
• Work closely with the Area Vice President on operational priorities, practice performance, and program growth.
• Support physicians and staff with day-to-day operational needs.
• Provide coverage for patient scheduling, registration, and back-office functions as needed.
• Provide coverage and support for surgical scheduling.
• Coordinate ordering and maintenance of practice supplies.
• Identify opportunities to improve workflow efficiency, patient access, and patient throughput.
• Support implementation of operational initiatives and process improvements across the program.

Financial Management

• Work with the Area Vice President to understand practice financial reporting, budgeting, and overall financial performance.
• Develop an understanding of insurance billing and reimbursement processes and assist with resolving billing issues.
• Develop a working knowledge of coding and billing practices.
• Identify opportunities to improve operational efficiency and financial performance.

Human Resources

• Assist with recruitment and onboarding of key practice positions, including front desk staff, Medical Assistants, call center staff, and surgical schedulers.
• Participate in staff orientation, training, and ongoing development.
• Coordinate staff scheduling and assist with daily staffing needs.
• Work with leadership to identify and address operational and staffing needs within the program.

Requirements

Education and Work Experience:

• Must possess a high school diploma or GED
  Bachelor’s Degree Preferred or 3 years of related Physician Practice Experience
• Must be willing to travel to hubsite locations

Min

USD $26.13/Hr.

Max

USD $43.11/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.