Physician Office Coordinator II

Mount Sinai Medical Center; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in South Florida seeks a Clinical Support Supervisor for the Cancer Center to oversee daily staff operations, credentialing, scheduling, and billing workflow, ensuring accuracy and policy compliance. The role supports physician administration and patient care delivery.

Ideal candidates have a technical or associate degree and 3-5 years in a multi-physician practice or healthcare setting, with strong organizational skills and suburban hospital experience.

Qualifications

• Technical or Associate Degree preferred.
• 3-5 years in a multi-physician practice setting.
• Healthcare industry experience preferred.

Responsibilities

• Supervises staff daily to ensure accuracy and completeness of operations.
• Conducts annual staff evaluations or as stipulated.
• Monitors billing workflows and patient records for accuracy.
• Ensures timely credentialing and re-credentialing for physicians.
• Manages Kronos timekeeping and overtime approvals.
• Coordinates staff scheduling to ensure department coverage.

Education

Technical or Associate Degree is preferred

Tools

Kronos

Epic

MyChart

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/4 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC017704 MS Cancer Center Clinical Support

Job Description Summary

Position Responsibilities

• Supervises staff on a daily basis to ensure accuracy and completeness of all operations within the Department.
• Completes a timely evaluation for each assigned staff on an annual basis or as stipulated.
• Conducts weekly staff meetings with staff to keep them apprised of any changes on office policy or procedures.
• Follows the practice policy on completing all credentialing and re-credentialing applications for all Managed Care Companies for physicians in a timely manner.
• Monitors and completes Kronos for staff and ensures that any overtime is approved prior to occurring.
• Schedules staff accordingly to ensure appropriate coverage for the department at all times.
• Regularly monitors office for JCAHO Compliance including reviews of sample drug logs, sharps and completeness of patient records including Ambulatory Summary Records.
• Attends monthly staff meetings with Physician Administration.
• Reviews daily office work including Encounter Forms and appointment schedules for completeness and accuracy. Ensures daily Batches are complete and sent to the Billing office daily.
• Reviews Workflow Dashboard on a daily basis to ensure rapid and accurate billing. Responsible for making sure that there is no missing slips on the board that date further back than two business days.
• Accurately addresses all case dashboard items within 2 business days.
• Ensures that insurance eligibility and authorizations are obtained at least 2 business days in advance of scheduled appointments.
• Addresses the No Show list on a daily basis and keeps the lists in a file with appropriate documentation.
• Resolves problems and concerns of all clients with confidence and control in a timely manner.
• Monitors Petty Cash accounts as well as ensures that deposits are made on a daily basis with the Cashiers Department.
• Ensures timely submission of Time Study Sheets for all physicians in the practice.
• Responsible for ensuring that par levels of office and medical supplies are kept.
• Maintains accurate physician time off, on-call and conference schedules. Ensures that Physician Administration receives this information on a monthly basis and is updated as changes occur.
• Responsible for completing and submitting pharmacy check list to Pharmacy Administration on a monthly basis.
• Responsible for completing and submitting Audit Tracer to Physician Administration on a monthly basis.
• Assists staff members with job duties as needed.
• Completes work queues and reports in a timely manner, including but not limited to MSPQ, TOC, Unbilled Accounts, Studies Not Finalized, Telemedicine/Telephone Check-In/Out, Open Charts/Deficiencies, Cash Drawer, and MUSE.
• Manages mychart messages, telephone encounters and billing epic notifications.
• Participates in community outreach events related to their department specialty, such as lectures and weekend community events.
• Engages with outside community physicians to generate referrals.
• Evaluates and completes employee job performance reviews promptly and accurately.
• Performs other departmental specific job responsibilities as needed.

Qualifications

• License/Registration/Certification
  • Not applicable
• Education
  • Technical or Associate Degree is preferred
• Experience
  • 3-5 years experience in a multi-physician practice setting / healthcare industry experience.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Certification

Degree Requirements: