Physician Navigator / Practice Regional Lead

Posterity Health; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

Posterity Health, une start-up innovante dans le domaine de la fertilité masculine, recherche un 'Physician Navigator / Practice Regional Lead'. Ce rôle clé consiste à coordonner les soins des patients et à établir des relations solides avec les centres de fertilité. Les candidats doivent démontrer des compétences en communication et en résolution de problèmes, avec une expérience préalable en soins de santé. Preparez-vous à évoluer dans un environnement stimulant; des opportunités de croissance et d'impact vous attendent.

Qualifications

• Minimum deux ans d'expérience avec Athena ou autre EMR.
• Expérience en clinique de santé ou spécialisée souhaitée.

Responsibilities

• Naviguer les patients à travers les offres de services et la coordination des soins.
• Promouvoir des relations de travail efficaces avec les partenaires de canal.

Skills

Communication

Leadership

Problem Solving

Education

Bachelor's degree in healthcare or related field

Tools

Athena (or other EMR experience)

Job description

Job Title : Physician Navigator / Practice Regional Lead

Location : Carmel, Indiana

Job Type : Full-Time

Job Schedule : 8a to 6p weekdays, flexibility required

Compensation : $26 to $28 per hour

Work Settings : Office, Start-up (Not a remote position)

Company Overview :

Posterity Health is a pioneering digital-forward startup in the men's fertility space. We are dedicated to revolutionizing male fertility care through innovative digital solutions and personalized treatment approaches. Our mission is to empower couples struggling with conception by providing proactive assessment and treatment for male factor conditions.

Responsibilities :

• Patient Navigation and Care Coordination :

Serve as the point person and subject matter expert for patients and key channel partners, guiding them through the Posterity Health service offerings, value propositions, and next steps.

• Establish rapport with fertility center staff members and work closely with our MDs to manage patient schedules and ensure prompt care delivery.
• Manage patient escalations and ensure satisfactory resolution of patient questions and concerns regarding care and billing.
• Collaborate with physicians across multiple markets in fertility clinics, care sites, physician leadership, and key channel partners to promote effective working relationships and facilitate goal achievement.
• Quality Assurance and Performance Improvement :

Be a leader on the clinic teams in problem-solving to address issues related to patient safety, care quality, and service excellence.

• Drive quality initiatives and manage quality metrics, collaborating with leadership to identify and implement performance improvement initiatives.
• Partners to promote effective working relationships and facilitate goal achievement.
• Bachelor's degree in healthcare or related field preferred.
• Two years of Athena (or other EMR experience) required; healthcare or specialty clinic experience preferred.
• Strong communication, leadership, and problem-solving skills in fast-paced environment.
• Ability to thrive in a fast-paced startup environment, with agility and adaptability to changing demands.
• Commitment to patient safety, quality care, and service excellence.

Minimum Qualifications :

To apply, please submit your resume. Posterity Health is an equal opportunity employer committed to diversity and inclusion in the workplace.