Physician Liaison / Outreach Coordinator

OptiMindHealth; Colorado; On-site; USD 60,000 - 80,000; Full time

Job description

Physician Liaison / Outreach Coordinator

Position Requirement: Part-Time

FLSA Status: Non-Exempt

Location: Newton, MA

Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since 2016, we have specialized in serving both adult and adolescent patients in a supportive outpatient environment. Our practice strives to improve access to holistic and cost-effective mental health care while supporting our clinical and administrative staff in all aspects of their work. This position is an entry-level Physician Liaison / Outreach Coordinator role. Preferred candidates will possess a B2B Sales background with a strong focus on building and managing referral relationships in the healthcare industry. On-the-job training will be provided for all job duties, which may expand over time. $20-$30/hour based on experience.

The Physician Liaison / Outreach Coordinator at OMH is responsible for promoting targeted, consistent growth in a specified territory and/or strategy by soliciting referrals from medical providers and healthcare institutions as directed by the OptiMindHealth senior leadership team.

Primary responsibilities:

1. Identify, initiate, and maintain contact/relationships with referral sources within a specified territory and/or strategy that will yield new referrals, and maintain existing referral base for the organization.
2. Conduct sales meetings with medical providers and referral coordinators in the communities served by OMH to ascertain and understand their needs and desires.
3. Complete and track follow-up meetings with medical providers to close new or additional business.
4. Identify and communicate key trends in service gaps and/or breakdowns that would be critically important to long-term referral relations.
5. Facilitate meetings with healthcare institution office managers and other ancillary staff to provide information and gather market intelligence.
6. Document meeting results and necessary follow-up in the customer relationship management (CRM) system.
7. Contribute to the development of the organization, division, and corporate sales function and strategy.
8. Evaluate, analyze, and interpret market demographics for both medical provider and patient populations.
9. Work with the internal organization to develop messages and materials that support medical providers and associated stakeholders.

Job Requirements:

1. Sales Execution and Customer Relationship Management (75% of time)
2. Internal Integration (10% of time)
3. Market Assessment/Sales Planning (10% of time)
4. Participation in OptiMindHealth’s Strategic Growth Team (5% of time)

Qualifications:

1. Familiarity with organization’s entire network of services, operations, language, and roles.
2. Understanding of the practice of medicine including referral relationships, payer requirements and other economic and clinical influences.
3. Experience and ability to plan, organize, document, and manage performance goals.

Skills and Strengths:

1. Excellent interpersonal and listening skills.
2. Ability to work effectively with a broad range of people in various settings.
3. Experience in either similar work, sales, marketing, or public relations is required.
4. Excellent verbal and written English skills are required.

Personality and Character:

1. Strong work ethic, integrity, independent and detail oriented.
2. Tenacious and positive.
3. Outgoing and friendly demeanor.

Preferred Education and/or Experience:

1. Bachelor’s degree in business, healthcare administration, or public health administration.
2. Two years (2+ years) of progressive healthcare sales experience preferably in a multi-site healthcare organization.

If you are interested or have questions, apply today!

Our dedicated recruitment team will reach out to you quickly to answer any questions to help you determine if OptiMindHealth is the right fit for you.