Physician Liaison / Outreach Coordinator

OptiMindHealth; Colorado; On-site; USD 60,000 - 80,000; Full time

Job description

Physician Liaison / Outreach Coordinator

Position Requirement: Part-Time

FLSA Status: Non-Exempt

Location: Reading, MA

Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate professionals to join our team. OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana, specializing in serving both adult and adolescent patients in a supportive outpatient environment. Our practice strives to improve access to holistic and cost-effective mental health care while supporting our clinical and administrative staff. This position is an entry-level Physician Liaison / Outreach Coordinator role. Preferred candidates will possess a B2B Sales background with a strong focus on building and managing referral relationships in the healthcare industry. On-the-job training will be provided for all job duties. Salary is $20-$30/hour based on experience.

The Physician Liaison / Outreach Coordinator at OMH is responsible for promoting targeted, consistent growth in a specified territory by soliciting referrals from medical providers and healthcare institutions as directed by the OptiMindHealth senior leadership team.

Primary Responsibilities:

1. Identify, initiate, and maintain contact/relationships with referral sources within a specified territory that will yield new referrals and maintain an existing referral base.
2. Conduct sales meetings with medical providers to ascertain and understand their needs and desires. Provide a thorough explanation of service line attributes, processes, and outcomes.
3. Complete and track follow-up meetings with medical providers to close new or additional business.
4. Identify and communicate key trends in service gaps and recommend solutions to OptiMindHealth’s leadership.
5. Facilitate meetings with healthcare institution office managers to provide information and understand referral patterns.
6. Document meeting results and necessary follow-up in the customer relationship management (CRM) system.
7. Facilitate the organization’s response to new business opportunities by gathering information and collaborating with internal constituents.
8. Contribute to the development of the organization’s sales function and strategy.
9. Evaluate market demographics for both medical provider and patient populations.
10. Work with the internal organization to develop messages and materials that support medical providers.

Job Requirements:

1. Sales Execution and Customer Relationship Management (75% of time)
2. Internal Integration (10% of time)
3. Market Assessment/Sales Planning (10% of time)
4. Participation in OptiMindHealth’s Strategic Growth Team (5% of time)

Qualifications:

1. Familiarity with the organization’s network of services and operations.
2. Understanding of the practice of medicine, referral relationships, and payer requirements.
3. Experience and ability to plan, organize, document, and manage performance goals.
4. Experience cultivating productive relationships with clients.
5. Proven ability to achieve targets independently.
6. Willingness to travel and work flexible hours.

Skills and Strengths:

1. Excellent interpersonal and listening skills.
2. Ability to work effectively with a broad range of people.
3. Experience in sales, marketing, or public relations.
4. Excellent verbal and written skills.
5. Ability to motivate and persuade referring doctors and institutions.
6. Familiarity with electronic health records platforms.

Personality and Character:

1. Strong work ethic, integrity, independent and detail-oriented.
2. Tenacious and positive.
3. Outgoing and friendly demeanor.
4. Creativity and strong problem-solving skills.

Preferred Education and/or Experience:

1. Bachelor’s degree in business, healthcare administration, or public health administration.
2. Two years of progressive healthcare sales experience preferably in a multi-site healthcare organization.

If you are interested or have questions, apply today!

Our dedicated recruitment team will reach out to you quickly to answer any questions. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.