Physician Audit and Education Manager

Medkoder, LLC; Mandeville (LA); Remote; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated Audit and Education Manager to lead a remote team in enhancing client services. This role is pivotal in managing auditing operations, ensuring compliance, and delivering high-quality education to clients and staff. The ideal candidate will possess extensive experience in physician coding and auditing, along with exceptional leadership and communication skills. This position not only offers the opportunity to influence the growth of a dynamic team but also provides a flexible work environment with generous benefits, making it an attractive career choice for professionals looking to make a significant impact in the healthcare coding field.

Benefits

Generous paid time off

Employer-paid Medical, Dental, and Vision benefits

401K and Profit Sharing

Paid AAPC and AHIMA memberships

30 Hours of CEU pay

Flexible scheduling

Professional development opportunities

Qualifications

• 8+ years of physician coding and 5+ years of auditing experience required.
• Leadership experience with strong communication skills is essential.
• Proficiency in E&M and Surgical coding is a must.

Responsibilities

• Lead and manage the Audit and Education team ensuring compliance and quality.
• Develop audit schedules and provide education on coding best practices.
• Analyze data trends and implement corrective actions.

Skills

Auditing experience

Education experience

Client-facing experience

Communication skills

Time management

Leadership

Proficiency in E&M and Surgical coding

Education

High School diploma

Associate or BS degree in healthcare

AHIMA or AAPC certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Workspace

Job description

Position Location: 100% Remote

This is a full-time, remote position that offers a flexible schedule.

Description:

Under the direction of the Director of Physician Coding, the Audit and Education Manager is responsible for leading and maintaining the Auditing and Education team. This role involves overseeing the daily operations of assigned clients, managing staff, analyzing data, and ensuring goals align with organizational objectives. The Manager provides leadership to a team of auditors and educators, fostering growth, compliance, and quality in client engagements. This position also serves as a client advocate, ensuring services are delivered in alignment with contract terms and evolving client needs.

Candidates should have recent auditing and education experience, have been client-facing, have experience presenting or educating in-person (or virtually), and ideally have expert-level Epic proficiency.

Responsibilities:

1. Manage a team of auditors/educators ensuring adequate staffing levels, quality and productivity reviews, and conducting performance evaluations.
2. Develop and maintain audit and education schedules, workflows, and trackers.
3. Meet with clients to plan audits and provide education on audit results regarding accurate coding and best practices.
4. Attend meetings and deliver presentations to providers, clients, and company executives.
5. Communicate client goals and requirements to the team to ensure proper execution.
6. Regularly review client project goal templates and address concerns with proactive communication.
7. Ensure project deliverables adhere to internal quality standards.
8. Develop and deliver coding training programs for staff and clients.
9. Provide ongoing education to team and clients on coding updates, compliance issues, and best practices.
10. Address individual errors through targeted coaching.
11. Conduct professional audits across multiple specialties and settings, including E&M and surgical cases.
12. Conduct regular meetings with the Coding Director and Team Leads.
13. Collaborate with the Coding Director to identify opportunities for efficiencies.
14. Collaborate with the Business Development team to support client growth and retention, as well as onboarding new clients.
15. Stay updated on coding guidelines and changes (ICD-10-CM, CPT, HCPCS, AMA, CMS, AHA Coding Clinics, HHS/OIG).
16. Ensure coding compliance with industry standards and payer requirements.
17. Address discrepancies and adherence to Local Coverage Determination (LCDs) and National Coverage Determination (NCDs).
18. Generate reports on compliance metrics and audit findings.
19. Analyze data trends and implement corrective actions.
20. Provide customized reports and summaries to leadership as needed.
21. Collaborate with Coding Managers and support clients with coding needs as required.
22. Complete other duties assigned by leadership.

Education/Experience Requirements:

1. High School diploma required. Associate or BS degree in the healthcare field preferred.
2. Successful completion of at least one AHIMA or AAPC certified program with the achievement of the correlating professional credential (CCS, CPC, etc.); active and in good standing.
3. Minimum 8 years of recent physician coding experience and 5 years of recent physician auditing experience are required.
4. Minimum 3 years of management or supervisory experience in this field preferred.
5. Experience educating providers one-on-one or in group settings.
6. Experience creating and implementing audit plans.
7. Demonstrated ability to take the lead with client engagements and develop new and existing business.
8. Must have a professional demeanor and exceptional communication skills (verbal and written).
9. Must be a subject matter expert on E&M and Surgical coding.
10. Experience working independently with excellent time management skills.
11. Additional skills required: Proficiency with Microsoft Word, Excel, PowerPoint, Windows, and healthcare information and billing systems.
12. Experience working with Google Workspace is preferred but not required.
13. Experience working remotely is preferred but not required.
14. Experience with auditing specialties for various fields is a PLUS.

About MedKoder, LLC:

• Privately held, growing company with strong values and ethics

• Professional development and education

• All positions are permanent – no contracts or sitting on a “coding bench”

• Generous paid time off, holiday pay, and flexible scheduling year-round

• Internal network of Medical Coding Industry Leaders

• Up to 100% EMPLOYER PAID Medical, Dental, and Vision benefits for employees

• 401K and Profit Sharing

• STD, LTD, Life Insurance, and FSA Program

• Paid AAPC and AHIMA corporate memberships

• 30 Hours of CEU pay (continuance in education)

• MedKoder is recognized nationally by Modern Healthcare as Best Place to Work