Physical Therapy Technician

Jordan-Young-Institute; Virginia Beach (VA); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Jordan-Young Institute is seeking a Physical Therapy Technician for a hybrid position, supporting physical therapists, handling scheduling, patient check-in, and treatment area maintenance. The role emphasizes excellent customer service and efficient patient flow.

The technician will assist with modalities, patient mobility activities, and cross-train across clinic roles to ensure a cohesive team approach across our two locations.

Qualifications

• High School Diploma or equivalent is required.
• Previous healthcare, rehabilitation, customer service, or medical office experience preferred.
• Knowledge of exercise techniques and rehabilitation principles is a plus.
• Interest in healthcare, physical therapy, or related fields is desirable.

Responsibilities

• Monitor the schedule.
• Answer incoming calls and make appointments.
• Take payments and check patients in.
• Schedule pre- and post-operative therapy.
• Maintain treatment areas and assist therapists with patient activities.
• Set up patients on modalities like heat and ice and help with exercises as directed.
• Assist with ordering equipment and supplies for therapists.
• Serve as a float to support two locations and cover planned time off or call-outs.
• Maintain patient confidentiality and follow HIPAA/compliance guidelines.

Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

The Physical Therapy Technician/Hybrid assists physical therapists with patient care activities, clinic operations, scheduling, and administrative support functions. This position helps ensure efficient patient flow, excellent customer service, and a positive patient experience while supporting the rehabilitation team.

ESSENTIAL FUNCTIONS:

• Monitoring the schedule
• Answering incoming calls
• Making appointments
• Taking payments
• Checking patients in
• Scheduling pre and post operative therapy
• Maintaining treatment areas
• Helping Therapists facilitate patients including but not limited to
• Cleaning tables, equipment, and facilities
• Helping patients with exercises as directed by therapists
• Assist with setting patients up on modalities including heat and ice
• Prepare treatment areas and equipment
• Assist with ordering equipment and supplies for therapists
• Will act as a float to support our two current locations and to assist with coverage for pre-planned time-off or call-outs.
• Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice
• All Jordan Young Institute Staff are cross-trained in various rolls in the clinic to provide a cohesive team approach

REQUIRED QUALIFICATIONS:

Education:

High School Diploma or equivalent.

Experience:

Previous healthcare, rehabilitation, customer service, or medical office experience preferred.

Licensure/Certification:

PREFERRED QUALIFICATIONS:

• Experience in an outpatient physical therapy or rehabilitation setting.
• Knowledge of exercise techniques and rehabilitation principles.
• Interest in healthcare, physical therapy, or related fields.

CORE COMPETENCIES:

• Attention to Detail

PHYSICAL REQUIREMENTS:

• Frequent standing, walking, bending, lifting, and patient interaction.
• Ability to assist with patient mobility activities.
• Ability to lift up to 50 pounds occasionally.
• Ability to operate rehabilitation equipment safely.

WORK ENVIRONMENT:

Outpatient physical therapy and rehabilitation environment.

DISCLAIMER:

This job description describes the general nature and level of work performed. Jordan-Young Institute reserves the right to modify duties and responsibilities as needed. Employees may be required to perform other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Jordan-Young Institute is an Equal Opportunity Employer.