Hybrid Physical Therapy Tech: Patient Care and Clinic Ops

Jordan-Young Institute; Virginia Beach (VA); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Jordan-Young Institute is seeking a Physical Therapy Technician for a hybrid position, supporting physical therapists, handling scheduling, patient check-in, and treatment area maintenance. The role emphasizes excellent customer service and efficient patient flow.

The technician will assist with modalities, patient mobility activities, and cross-train across clinic roles to ensure a cohesive team approach across our two locations.

Qualifications

• High School Diploma or equivalent is required.
• Previous healthcare, rehabilitation, customer service, or medical office experience preferred.
• Knowledge of exercise techniques and rehabilitation principles is a plus.
• Interest in healthcare, physical therapy, or related fields is desirable.

Responsibilities

• Monitor the schedule.
• Answer incoming calls and make appointments.
• Take payments and check patients in.
• Schedule pre- and post-operative therapy.
• Maintain treatment areas and assist therapists with patient activities.
• Set up patients on modalities like heat and ice and help with exercises as directed.
• Assist with ordering equipment and supplies for therapists.
• Serve as a float to support two locations and cover planned time off or call-outs.
• Maintain patient confidentiality and follow HIPAA/compliance guidelines.

Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

Jordan-Young Institute is seeking a Physical Therapy Technician for a hybrid position, supporting physical therapists, handling scheduling, patient check-in, and treatment area maintenance. The role emphasizes excellent customer service and efficient patient flow.

The technician will assist with modalities, patient mobility activities, and cross-train across clinic roles to ensure a cohesive team approach across our two locations.